Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.

Come & join us!

THE ORGANISATION

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

THE ROLE

The Lived Experience Evaluator will support the impact evaluation of the Mental Health – Community Living Support for Refugees (CLSR) Program, conducted in partnership with the NSW Health Agency for Clinical Innovation. The evaluation aims to assess the outcomes of the CLSR program for refugee communities across NSW. The position will work alongside the STARTTS Community Development Evaluation Team and other peer evaluators to facilitate interviews with consumers and participate in qualitative data analysis.

PERKS & BENEFITS

• Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks’ annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
• Salary packaging options that reduce your taxable income and increase your take-home pay.
• Great education opportunities through our Training department.
• Access to our Employee Assistance Program (EAP) for staff and family members.
• Discounted gym memberships with a Fitness Passport.
• Flexible hybrid work.

Position No: 1032-5

Enquiries: Emily Burnham (02) 9646 6700

Work Type: Casual; up to 16 hours per week. Contract up to 30 June 2026 (continuation subject to ongoing funding)

Location: Auburn

Salary:​ Health Education Officer, or other relevant classification based on qualifications, experience and requirements of the role. A generous salary packaging scheme is also offered.

Vaccination Requirement: Category A

ESSENTIAL REQUIREMENT

1. Lived experience of being a refugee or person seeking asylum in Australia.
2. Demonstrated interest in contributing to evaluation and community-based research.
3. Experience supporting or participating in community research or service evaluation particularly facilitating interviews, including within university study context.
4. Demonstrated understanding of the impact of trauma on individuals, families and communities from refugee backgrounds.
5. High level of written and spoken proficiency in English and a working knowledge of one of the following languages: Arabic, Ezidi, Kurdish (Kurmanji), Dari, Tamil.
6. Foundational knowledge of qualitative research methods and trauma-informed evaluation practices gained through university study or practical experience.
7. Willingness and ability to travel across NSW, unrestricted driver’s licence, and a current Working with Children Check.
8. Effective oral, written & interpersonal communication skills and proficiency in the use of Microsoft Office, and ability to work independently and as part of a multidisciplinary team within a multicultural environment.

DESIRABLE REQUIREMENTS

1. Familiarity with mental health or psychosocial services for refugees.
2. Experience analysing qualitative data (including coding).
3. Experience using NVivo, MAXQDA or other qualitative coding tools.

*This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.

VACCINATION REQUIREMENTS

**This role is a Category A role. It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies).

Vaccination and/or assessment is required for Category A workers for the following transmissible diseases – measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis. 

COVID19 vaccination is strongly recommended, but not a requirement for employment.

If successful you must provide evidence of vaccination and/or assessment.

Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.

If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required. 

HOW TO APPLY 

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

1. Complete an application form by clicking "Apply Now"
2. Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
3. Submit an up-to-date Curriculum Vitae (CV)
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by anappropriate Australian body to be considered)
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
6. A cover letter is optional.

NB: Depending on the role, if appointed, you may need a current ‘NSW Working With ChildrenCheck’ clearance, follow this link for information on how to apply of your check: https://ocg.nsw.gov.au/working-children-check/applicant

A position description is attached.