Overview of Smiling Mind

Smiling Mind is Australia's #1 mindfulness meditation provider reaching over 3.5 million people as well as 67,000 teachers and 1.8m young people through our schools’ program - but this is just the beginning.

We have an impact goal to reach 5m young people with mindfulness by 2021 - and you have the unique opportunity to help shape the future of young Australians. Working in this important project role you will be shaping the way we support our growing community of schools, teachers, parents and young people.

Purpose of the role

We are looking for a passionate and experienced professional who believes that mindfulness has an integral role to play in the mental health and wellbeing of young people across Australia. Help us make a systematic change to the way wellbeing and mental health is addressed throughout the education system and across communities to ensure all young people grow up with the skills they need to thrive.

The Smiling Mind Project Officer will support our evolution across a range of our key impact led initiatives, taking on the responsibility of managing the day to day administration and coordination of our key projects.

Skills and experience

• An understanding of the role mindfulness can play in the development of young people and its benefits within the school setting
• A belief in mindfulness, its practice, and its ability to support mental health
• Organisational skills – demonstrated ability to organise own workload and prioritise timelines
• A high level of administration skills such as attention to detail, planning, accuracy and efficiency skills
• Capacity to develop and review administration systems, processes and procedures
• Commitment to delivering excellence in customer service – Effective communication and relationship building skills, with a willingness to work cooperatively with internal and external stakeholders to organise program delivery schedules
• Experience in accurate record keeping and contact management using CRM system
• Experience collecting data and reporting

Functions of the role

Project support

• Day-to-day administration and delivery support of grant funded projects including arranging workshops, follow up and ensuring schools are maximising the benefit of our program
• Provide relevant & timely information and progress updates to project manager & operations team to assist in planning project timelines & key deliverables
• Overall CRM system champion and maintain data integrity across all systems.
• Support recruitment and outreach to schools who are participating in our education related projects
• Ensure accurate and up to date record of contact with schools utilising internal CRM system
• Organise logistics for project related meetings and workshops
• Support project evaluation tasks such as data collection, entry and quality improvement tasks.
• Proactively assist with other administrative and project support tasks

General expectations

1. A warm, friendly and engaging approach
2. Friendly, open and helpful email/phone brand/tone
3. Prompt follow up and reply within agreed SLA times
4. Strong attention to detail and ability to manage multiple competing tasks
5. Meet deadlines as set by yourself and/or at reporting meetings
6. Support and contribute to overall direction, image and brand of Smiling Mind

Necessary attributes

Creativity, Integrity, Intelligence, Charm, Sense of Humour, Passion for Problem Solving, Willingness to Learn, Initiative, Persistence (ie. Never Gives Up), Purpose-Driven, Thrives on Change, Follows Through, Challenges the Status Quo, Positive.

What to expect

We're a friendly and highly driven small team with a big dream so expect to be surrounded by people who are passionate about changing the future generations of Australians. 'Smart Hustle' is a state of mind in a not-for-profit, but we are certainly not your standard. We know that strong commercial outcomes equate to greater impact. Our people have tenacity, creativity and resilience in spades, meaning we punch well above our weight, working together as a team to achieve great things.

You will be challenged to perform at your very best, and get the opportunity to learn from inspiring and skilled team members.

Other perks include salary sacrificing, Collingwood based warehouse office which is most definitely dog-friendly.

Reports to

Project Manager

Term

This is initially offered as a full-time 12-month contract role with the possibility of extension.