• Scarf is hiring!
• Operational & Brand Support Role (0.4 FTE)
  
• Melbourne-based, Minimum 6-month contract
• Start June 2025
  

Scarf is looking for a practical, adaptable, and values-aligned person to join our small but mighty team in a new Operational & Brand Support role. This part-time position (0.4 FTE / 15 hours, flexible across the week) is being introduced at a crucial time as we begin growing trainee numbers to meet increasing demand, and bed down some key communications and campaign needs. We’re seeking someone who’s ready to roll up their sleeves and help keep Scarf running smoothly behind the scenes, so that our events, campaigns, programs and partnerships can continue to thrive.

About Scarf

Scarf is a not-for-profit social enterprise (with charity status) which transforms lives through hospitality. Since 2010, we’ve been running hands-on hospitality training, mentoring and paid work experience programs in Melbourne restaurants. We work closely with the community sector and the hospitality industry to make employment more equitable for young people facing barriers to work.

Scarf trainees are keen, resilient young people seeking protection, and those from refugee and migrant backgrounds who have little or no work experience in Australia. 

In close to fifteen years, we’ve partnered with 100’s generous hospitality businesses to transform over 350 young lives. Scarf Dinners and events are a positive, supportive environment where participants thrive and gain real-world experience. Scarf graduates are part of a unique learning community and move on to jobs with new-found confidence, skills, knowledge and networks.

About the Role

This is a varied role which includes hands-on support across Scarf's operations; from hospitality events to fundraising campaigns to logistics. This is a unique opportunity to become an essential part of a small team that’s committed to transforming young lives through hospitality.

Key responsibilities include:

• Provide flexible support across events, fundraising campaigns and social media needs
• Support the development and maintenance of important stakeholder relationships
• Help to highlight both the Scarf brand and key partner and sponsor brands across events, campaigns and online communications
• Jump into various systems (including Mailchimp, Monday.com, OpenTable, Google Drive, Canva and various social media platforms) to assist with essential admin and marketing/communication needs 
• Assist with logistics, and be ready to step in to support the team where needed (this can look different depending on whether we’re in the middle of a training program, about to run a seasonal Scarf Dinner, or getting ready to launch a fundraising campaign with multiple partners!)

You’ll be a great fit if you:

• Have a background in events, marketing, operations or hospitality
• Have strong communication skills (oral and written) and an interest in social media marketing
• Are organised, proactive, and comfortable managing shifting priorities
• Work well independently, without rigid systems or fixed procedures
• Are people-focused, with strong interpersonal skills
• Align with Scarf’s values which include respect, safety, opportunity, connection, empowerment and fun
• Have a full drivers licence and a car*
  • *All work-related travel expenses, including use of your own car, will be reimbursed.

Contract Details:

• Time fraction: 0.4 FTE (15 hours across the week, with flexibility on the days/times worked)
• Contract: Minimum 6 months, with high likelihood of 12 months (pending a funding application outcome in mid-late June).
  Actual length of contract will be confirmed before an employment offer is made.
• Salary Packaging: You are able to salary package a tax free amount, currently up to $15,900 per FBT year, plus other items including meal and entertainment and accommodation. The amount available for salary packaging will be subject to Commonwealth legislation as it applies from time to time and on the basis that Scarf will not incur any liabilities for FBT. Scarf offers salary packaging through an outsourced provider (currently AccessPay).
• Location: Melbourne-based, with in-person work essential
• The right candidate should be prepared to work from multiple locations, which will look different week to week. Some work will be undertaken from The Commons, Gipps St, Collingwood (the coworking space Scarf is based at), other work will take place at Scarf partner venues which include Stomping Ground Brewery & Beer Hall, Starward Distillery, and Five Senses Coffee and various event venues (predominantly in the CBD and inner suburbs), and some work can be done from home. 
  
• Start date: Ideally late June 2025, allowing for key involvement in Scarf's next 10-week seasonal program, Winter Scarf '25

FURTHER Details

A full Position Description is here; please read it before considering applying for this role.

All Scarf staff and mentors are guided by Scarf’s Trauma-Informed framework, and must have current police checks. Once employed with Scarf, all staff undertake training including ‘Culturally Responsive Practice’ with Centre for Multicultural Youth, and Trauma-focussed practices (specific to young people seeking protection and those from refugee backgrounds) with Foundation House.

Scarf is focused on creating a multidisciplinary team that values the rich skills and experiences brought by people from a range of sectors and professional backgrounds. Further depth is brought by those from diverse cultural backgrounds, migrant or refugee backgrounds, people seeking protection, LGBTIQ+ communities, and Aboriginal and Torres Strait Islander peoples, all of whom are strongly encouraged to apply for this role if it matches their experience, skills and values. Proof of eligibility to work in Australia is required, as well as a satisfactory National Police Check.

Queries about the role or the application process can be directed to [email protected] please use the subject line: Operational Support enquiry via EthicalJobs.

Applicants who are short-listed will be contacted to arrange an interview. The Scarf team is small, and unfortunately we are unable to provide feedback on individual applications.

Together, let’s keep building a more inclusive and equitable hospitality industry.