Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Your new role

As we bring our Strategy 2030 to life, Sacred Heart Mission (SHM) is building an agile, high-performing organisation that’s future ready. People and Culture at SHM is evolving its focus to deliver strong partnerships that supports safe, inclusive and high-quality people experiences across every part of the organisation.

As the Team Leader - People Services, you'll supervise two specialist Coordinator roles within the People Services Team. You’ll drive continuous improvement, digital transformation, and the delivery of practical, human-centred people processes that are efficient, inclusive, and aligned with our values.

Your day-to-day

• Providing expert guidance and support to Coordinators across recruitment, systems, and day-to-day operations.
• Overseeing general queries directed to People Services and delivering prompt, high-quality responses.
• Overseeing an effective self-service experience, ensuring workforce members have access to the information relevant to them.
• Working closely with P&C Business Partners, Payroll and the Volunteer Team and ensuring the development of consistent, effective and people centred processes and improvements.
• Ensuring the efficient and employee-supported management of Workcover claims, in collaboration with the RTW Coordinator.
• Contributing to team planning and the delivery of strategic priorities aligned to Strategy 2030.

We're looking for someone with

• Relevant qualifications in Human Resources Management, or equivalent experience.
• A strong person centred and digital mindset, with experience designing and improving systems of work and process improvement.
• Extensive experience in leading teams.
• Expertise with employment laws, awards, enterprise agreements, and regulations.
• The ability to collaborate with a variety of stakeholders over a diverse range of programs.
• A proactive, inclusive and compassionate approach to employee engagement.

You can look forward to

• A full-time role, with flexible working arrangements available (including working from home days).
• Professional and career development opportunities, including participation in organisation-wide initiatives like the Rainbow Collective and Culture Champions.
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 p.a pre-tax.
• Generous leave entitlements, 17% annual leave loading, gifted leave over holiday period, wellbeing leave & more.
• A supportive work environment including: 1 on 1 regular line supervision, Psychological First Aid and EAP available.
• Access to the Portable Long Service Benefits Scheme. 
• End your day knowing you are working to support people experiencing homelessness and disadvantage.

Come and work with us

To join our team, simply click "Apply now" and enter your details below with attached resume and cover letter.

For more information about the role, contact Natalie Capp, Director People and Culture on 0415 345 007.

Closing date for applications: as listed.

*Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply. All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.

A position description is attached.