• Contribute to management of animals in the RSPCA Victoria Foster Care Program
• Full time position available at our Burwood East site!

About RSPCA Victoria

RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation.

Our organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection. RSPCA Victoria’s values - clarity and accountability, respect and consideration, and expertise and collaboration - set clear expectations for all our staff and volunteers.

About the role

The Foster Care Network Placement Coordinator is responsible for developing and implementing proactive strategies to ensure that appropriate volumes of animals are placed into the care of suitable foster families through the Foster Care Program, to reduce the length of stay of animals in our shelters.

Duties and Responsibilities

• Contribute to management of animals in the RSPCA Victoria Foster Care Program in a professional and caring manner, including taking a proactive approach to the placement of animals into a suitable foster home or alternative rehoming partner.
• Identify suitable foster carers and place animals awaiting foster in a timely manner, prioritising animals with the longest length of stay days.
• Provide a high level of service, education and support to foster carers and rehoming partners to enhance the reputation of RSPCA Victoria within the community, whilst also delivering the best possible welfare outcome for animals in our care.
• Ensure all necessary administration relating to foster carers and the management of animals are recorded accurately and in a timely manner, in accordance with RSPCA Victoria procedures and legislative requirements.
• Contribute to maintaining accurate information for new and existing foster carers through accurate record keeping of skills and qualifications.
• Contribute to the implementation of initiatives and business goals to deliver the required performance outcomes in accordance with broader organisational goals to reduce the length of stay of animals in our care.
• Attend and contribute to shelter rounds, and panel discussions to support the fast tracking of animals entering the foster program, and ensuring that animals in the program meet the criteria for foster placement while managing the risk to our foster carers.
• Contribute to maintaining supplies and food stocks to minimal stock on hand levels to meet the demand of animal in and entering the foster program through effective inventory control.
• Work collaboratively with foster care volunteers to achieve team outcomes.
• Actively contribute to and champion the implementation of continuous improvement initiatives within the Foster Care Program through implementing consistent processes as they are rolled out.
• Perform any other duties as required from time to time, including providing care, husbandry, treatment and enrichment to animals in our care. This may also include the transportation of animals where a volunteer driver is not available.

What we are looking for from you

• Previous experience in managing and responding to a high volume of emails effectively within desirable timeframes;
• A proactive approach and an ability to multitask in a high pressure challenging work environment;
• Demonstrated experience working collaboratively in a team environment;
• The ability to work rotating rosters including weekends and public holidays.

Highly regarded

• Holds or is willing to complete a Certificate II in Animal Studies or Customer Service (or equivalent).
• Previous experience in an animal care or customer service role, including knowledge of animal anatomy, behaviour, disease recognition and safe handling;

What we can offer you

• A broad range of leave entitlements, including annual leave, personal leave, additional leave (6 days per year pro-rata), purchased leave, paid parental leave, study leave and paid family and domestic violence leave
• Recognised by Mental Health First Aid Australia, as a skilled workplace - Access to a range of mental health and wellbeing supportive initiatives, including confidential counselling services and education programs
• Generous discount on products and services, including Royal Canine pet food, Hush Puppies footwear and RSPCA Victoria retail and vet clinic products and services
• Salary packaging and novated lease arrangements on offer with leading provider, Maxxia
• Access to a range of learning and development opportunities that will benefit and support you in your role.

Recruitment Requirements

• Current tetanus vaccination
• Valid driver's licence
• For Foster Care Network Coordinator positions based in regional locations, regular travel between RSPCA Victoria shelter locations regionally is required, covering significant distance by car/pool car/vehicle.

How to Apply

To learn more about our organisation and this job opportunity, please visit our website at rspcavic.org and download the Position Description attached to this advertisement for more details.

Alternatively, please contact our Recruitment Team via [email protected], using the subject line: Foster Care Network Placement Coordinator - Burwood East enquiry via EthicalJobs.

If this role is of interest to you, submit your application with your cover letter and resume, addressing how you meet the selection criteria.

Please note we are actively reviewing applications for this position, so if you are interested, please apply as soon as possible.

RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here.