As the face of our RSPCA NSW Veterinary Clinic, you will be responsible for providing superior customer service skills to the members of the public, clients and the entire Veterinary team whilst ensuring smooth running of the Clinic Reception area and Clinic appointment scheduling.

Our Sydney Veterinary clinic, located in Yagoona, is on the lookout for a Full Time Veterinary Receptionist member to join our collaborative and supportive team! 

About the RSPCA NSW

RSPCA NSW is Australia’s best known and most respected animal welfare organisation, working tirelessly to prevent animal cruelty, caring for over 15,000 animals in New South Wales, Australia every year. 

We are animal protectors, carers, and advocates, and bring solace to the abandoned, surrendered and injured. We offer shelter, education, veterinary care and compassion, while helping animals in need find loving ‘furever’ homes.

Benefits and Perks

• Health & Lifestyle benefits – Access to WHEREFIT Discount Program (activewear, gyms, health supplements, meals and apparel) 
• 40% Royal Canin Discount for your beloved pets
• Access to Converge Employee, Volunteer Assistance Program (EVAP)
• 12 weeks Paid Parental and Adoption Leave 
• Paid Community Service leave with SES or Rural Fire Service
• Animal Compassionate Leave
• Generous training and education opportunities and leave 
• Pathways to our Registered Training Organisation (RTO) course

About the Role

• Answering phone calls and making appointments for veterinary services
• Greeting all visitors and customers to the hospital
• Daily banking, point of sales and retail stock management
• Recommending retail and preventative products to pet parents 
• Carrying out general administration and invoicing duties  

About You

• Previous experience in a Reception and Customer Service setting
• Ability to build outstanding rapport with a variety of clients
• A love of animals and passion for helping people and their pets
• Strong communication skills, both written and verbal
• Attention to detail, punctuality and reliability
• The ability to empathise and remain compassionate in a busy and varied role 
• Strong time management and organisational skills

APPLY NOW

If this sounds like the role for you, we would love to hear from you!

Simply click ‘APPLY NOW’ to send in your resume.

RSPCA NSW is an equal opportunity employer that understands and values the importance of creating a diverse and inclusive work environment. We are committed to making reasonable adjustments to provide a barrier-free recruitment process for people with a disability. If you require an adjustment or assistance during the recruitment process, please contact our HR team [email protected] using the subject line: Veterinary Receptionist - Sydney Veterinary Hospital enquiry via EthicalJobs and identify the type of adjustment or assistance you are requesting.