• Permanent Full-Time
• Gold Coast

Some leadership roles are about managing processes. This one is about creating the conditions for people to rebuild their lives. The Transitional Recovery Service (TRS) supports people experiencing mental health challenges who are transitioning from acute mental health services or who may be at risk of hospital admission. Delivered in partnership with Gold Coast Health, the service provides residential and community-based psychosocial supports that help people build confidence, strengthen wellbeing, increase independence, and reconnect with their communities.

This is an opportunity to lead a service that sits at a critical point in a person's recovery journey, where the right support, at the right time, can make a lasting difference. Through 24/7 residential supports, individual outreach, and community-based group programs, TRS helps people move beyond crisis and towards a meaningful life of their choosing.

As Team Leader, you will provide leadership and operational oversight to a dedicated team of Recovery Support Workers, creating an environment where employees feel supported, accountable, and empowered to deliver their best work. Working closely with Gold Coast Health and other key stakeholders, you will help ensure people receive responsive, recovery-oriented support that promotes hope, resilience, connection, and lasting positive outcomes.

Participation in an on-call roster forms part of this role.

About You

You are an experienced and values-driven leader who understands that great outcomes begin with great teams. You are passionate about supporting people through recovery, fostering positive workplace cultures, and creating environments where employees and participants can thrive.

To be successful in this role, you will bring:

• Relevant tertiary qualifications in Social Work, Psychology, Human Services, Community Services, or a related discipline; and/or equivalent experience.
• Demonstrated leadership experience within mental health, community services, homelessness, health, or related human service environments.
• A strong understanding of recovery-oriented, strengths-based, person-centred, and trauma-informed practice.
• Experience leading teams, managing complexity, and supporting quality service delivery.
• Strong communication, stakeholder engagement, and relationship-building skills.
• The ability to exercise sound judgement, foster accountability, and lead through change.

Why Join RFQ?

We believe every person deserves the opportunity to build a meaningful life, experience genuine connection, and realise their potential.

For more than 50 years, RFQ has worked alongside individuals, families, and communities experiencing mental health challenges and social disadvantage. Today, we continue to grow and evolve, delivering services across Queensland that are person-centred, recovery-oriented, and focused on creating positive, lasting outcomes.

Our people are at the heart of everything we do. We are committed to creating a workplace where employees feel supported, valued, challenged, and empowered to make a difference. We invest in leadership, encourage innovation, and foster a culture built on our values of Respect, Bravery, Compassion, and Striving for Excellence.

When you join RFQ, you'll have the opportunity to:

• $105,000 - $110,00 base annual salary (depending on experience) plus superannuation
• Salary packaging benefits through AccessPay, including up to $15,900 per annum of general living expenses and up to $2,650 per annum for eligible meal entertainment expenses, helping you maximise your take-home pay.
• Lead a dedicated team delivering meaningful and impactful work.
• Influence the culture, quality, and future direction of an important community service.
• Access professional development and leadership growth opportunities.
• Be part of a values-led organisation committed to supporting both its employees and the people it serves.

Ready to Lead with Purpose?

If you're looking for a leadership opportunity where you can develop people, strengthen services, and make a genuine difference in the lives of others, we'd love to hear from you.

Submit your application, including your resume, by selecting 'Apply now'!

For a confidential discussion about the role, please contact Diana Bennet at [email protected] using the subject line: Team Leader - Transitional Recovery Service enquiry via EthicalJobs.

Please note that RFQ is an organisation that embraces diversity.

The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please click here.