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Support Worker - Gold Coast

Richmond Fellowship Queensland
  • Values driven staff engagement culture 30% above industry benchmarks
  • SCHADS Level 2 Casual Rates+ NFP Salary Packaging
  • Strong reputation as a market leader in its field of work

About the Role

Are you motivated to inspire hope in others and help them find their own strength, purpose and meaning? Are you looking for an organisation that values your contribution to influencing personal and social change?

Our casual Support Workers in the Gold Coast core support team deliver community outreach and individualised core and capacity support services to RFQ Gold Coast NDIS participants. This includes but is not limited to supporting NDIS clients to work towards their specified goals and assist with communication and providing support to attend medical appointments, NDIS reviews, community activities and daily tasks of daily living. Support does NOT include personal care (showering, dressing etc), manual handling or restrictive practice.

Benefits of working with RFQ

  • Progressive NGO at the frontier of mental health work
  • Above industry standards for staff satisfaction – a culture of success
  • A centre of excellence and learning
  • Competitive remuneration $40.26-$43.93 (casual rates) / hour plus penalty rates
  • Salary packaging of up to $15,900 general expenses + $2,650 entertainment benefits/FBT year, novated leasing, mortgage review service and personal parking expenses
  • Comprehensive support system - mobile Client Information Management System, Employee Assistance Program (available for staff and their family) and learning and development opportunities

Qualifications and Skills

  • A Diploma or Certificate IV in a human services related field or less formal qualifications with demonstrated previous experience working with people with mental illness is valued but not mandatory
  • Valid Australian driver’s license and access to a registered roadworthy and insured vehicle (minimum third-party property)
  • Access to a smart phone to be used for work purposes
  • A strong sense of professional boundaries and integrity
  • Undergo criminal history screening and obtain and maintain a valid NDIS Worker Screening Clearance pursuant to the Disability Services Act 2006 (Qld). NDIS Worker Screen card that has already been acquired is extremely advantageous.

About RFQ

RFQ is a leading not-for-profit organisation which is experiencing transformational growth, specialising in supporting people who face mental health challenges. We have 21 Service sites across Queensland, with head office operations located in the inner south suburbs of Brisbane. RFQ also delivers national telehealth services.

The position requires a NDIS worker screening clearance. For further information please visit this page.


Please submit your application (maximum two pages), addressing full list of selection criteria, skills and attributes outlined on the position description, together with your resume identifying two referees (including current report).

Further information about the role can be obtained by contacting Area Manager, Diana Bennet on 07 3363 2539.

To view and download the position description please select APPLY NOW.

RFQ has a diversified workforce and encourages applications from people with a lived mental health experience, Aboriginal and Torres Strait Islander, and culturally and linguistically diverse backgrounds.

Applications will be progressively considered upon receipt.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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