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Support Worker

Richmond Fellowship Queensland
  • Seeking a Support Worker - (Metro North)
  • Vacancy: Casual
  • Location: Aspley

With significant growth, service innovation, outstanding clinical outcomes and business stability, this is an exciting time to join Queensland’s leading NGO mental health service provider.

A recent independent staff feedback evaluation shows RFQ staff enjoy a culture of success and a work environment that benchmarks above industry norms in the Health and Community Services sectors. A best scored attribute in the evaluation shows an organisation that provides a flexible work environment.

Richmond Fellowship Queensland (RFQ) is seeking professional and motivated people to be part of its Metro North team.

About the position

The casual support worker will join the Aspley core support team, and will deliver community outreach and individualised core and capacity support services to RFQ NDIS participants. This includes but is not limited to supporting NDIS clients to work towards their specified goals and assist with communication and providing support to attend medical appointments, NDIS reviews, community activities and daily tasks of daily living.

Qualifications and Skills

  • A Diploma or Certificate IV in a human services related field or less formal qualifications with demonstrated previous experience working with people with mental illness
  • A strong sense of professional boundaries and integrity
  • Valid driver’s license and access to a registered roadworthy and insured vehicle (minimum third-party property)
  • Access to a smart phone to be used for work purposes
  • Undergo criminal history screening and obtain and maintain a valid NDIS worker screen pursuant to the Disability Services Act 2006 (Qld)
  • Ability to work on weekends if required

The position requires a NDIS worker screening clearance. For further information please visit: here.

The successful applicant will bring

  • Experience in working with vulnerable and disadvantaged persons
  • Life and work skills that is transferable to the role
  • Alignment with RFQ values
  • Passion for working in mental health
  • A positive attitude towards those who are marginalised and disadvantaged living with mental health challenges.
  • Understanding of working with people experiencing mental health concerns.
  • Ability to work flexibly and well within a team.
  • Able to demonstrate effective communication skills

About RFQ

Richmond Fellowship Queensland (RFQ) is a leader in the provision of professional recovery-oriented psychosocial services throughout Queensland, and nationally via telehealth services.

Today, RFQ provides a diversity of evidence based psychosocial recovery. From working in acute mental health wards and correctional facilities and supporting discharge and release pathways, to keeping people healthy in the community, RFQ’s vision captures the passion and conviction of our work: A future recovered for people facing mental health challenges and social disadvantage.

This statement of hope is also captured in RFQ’s logo, Recovered Futures. Our RFQ community inspires and reassures people in recovery that there is hope and a future.

Benefits of working with RFQ

  • Purpose driven and professional staff culture
  • Join a team that benchmarks significantly above health and community services people and culture norms
  • Strong reputation as a market leader in its field of work
  • Competitive remuneration $40.26 - $43.93 / hour plus penalty rates
  • Salary packaging up to $15,900 / FBT year including entertainment benefits, novated leasing, mortgage review service and personal parking expenses
  • Comprehensive support system - mobile Client Information Management System, Employee Assistance Program (available for staff and their family) and learning and development opportunities


Please submit your application (maximum two pages), addressing full list of selection criteria, skills and attributes outlined on the position description, together with your resume identifying two referees (including current report).

Further information about the role can be obtained by contacting Area Manager, Sue Mahoney on 07 3363 2621.

To view and download the position description please Click APPLY NOW.

RFQ has a diversified workforce and encourages applications from people with a lived mental health experience, Aboriginal and Torres Strait Islander, and culturally and linguistically diverse backgrounds.

Applications will be progressively considered upon receipt.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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