Seeking experienced aged care coordinator from a range of backgrounds - social worker, occupational therapy, aged care to support customers to access Home Care Packages. Role is full time and based in Chatswood.

The Organisation

Your Side Australia (previously Northside Community Forum)is a leading provider of support services for older people, people living with a disability or mental health issues and carers throughout Sydney. Your Side’s commitment is to give people greater choice, enhance their independence and wellbeing, and to act as a one stop shop for people and their families requiring care and support.

Your Side is excited to have launched their Total Care Program to provide Home Care Packages to it’s customers and is now seeking a full-time Care Coordinator to build their team.

The Role

The Care Coordinator- Home Care is responsible for:

• Engaging new customers and assisting them to set up their Home Care Packages.
• Assisting customers to navigate their care plans and setting up services with our partner providers - to support customers to reach their wellness goals.
• Monitoring and reviewing customer care plans to ensure their ongoing needs are met.
• Developing strong relationships with our partner networks and other agencies.
• Maintaining accurate records of interventions, service schedules and customer care plans.

About You

Ideal candidates will have:

• Qualifications in Nursing, Social Work, Aged Care/Community Services, Occupational Therapy or a related field.
• Experience delivering Home Care Packages and managing individual budgets,
• Highly developed assessment and case management skills.
• Excellent customer service skills with a passion for ensuring best care outcomes for clients and their families.
• Excellent written and verbal communication skills.
• Be a team player and enjoy working networking with partner agencies.
• Good computer skills and experience using a client/customer management system.
• A current Australian Drivers Licence and own vehicle.

The Benefits

• Enjoy working in a collaborative and supportive team environment.
• Contribute to the development of new service area within a growing organisation.
• Generous remuneration package and salary packaging.
• Excellent professional development as part of Your Side's sector support role.