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Client Service Coordinator

Relationships Australia Victoria
  • Support clients to achieve positive outcomes by supervising admin staff
  • Full-time, ongoing - based at Kew
  • $91k - $93k + Salary packaging benefits up to $18,550 + Super

About us

Relationships Australia Victoria (RAV) is a community-based, not-for-profit organisation with no religious affiliations. Our vision is for positive, respectful, safe and fulfilling relationships for all Australians. For more than 75 years, we have been delivering high quality family and relationship support services, and we now support more than 20,000 clients every year. We have over 400 dedicated employees working from 21 centres across metropolitan Melbourne and regional Victoria.

About the role

Reporting to the Senior Manager, you will bring extensive experience in office management, coordination, and supervision, providing support to both administrative and clinical staff. Your role will ensure seamless and efficient administrative operations while overseeing the coordination of client services staff. You will supervise the administrative team, including providing day-to-day feedback, conducting performance reviews and developing work plans. Additionally, you will play a key role in the design and implementation of new projects. Strong technology skills, including proficiency with Dynamics CRM and SharePoint, are essential for success in this position.

This opportunity is full-time, ongoing based at our Kew Centre, with one evening shift per week. The base salary range is 91k - $93k per annum with access to salary packaging of $18,550 per annum.

About you

  • Certificate, Diploma or tertiary qualifications in administrative studies or equivalent and several years’ experience in a busy administrative office environment.
  • Highly developed computer literacy, MS office suite, CRM (preferable) and the demonstrated capacity to efficiently learn IT new systems.
  • Experience working in a strong customer/client focused environment.
  • Previous experience supervising an office and/or office staff, coordinating, supervising and developing a small team (desirable).

We provide

  • Attractive salary including salary packaging and generous leave benefits.
  • Professional development and career progression opportunities.
  • Best practice clinical supervision.

Candidates can view the position description at www.rav.org.au/careers, contact Laura Zavros, Assistant Manager by phoning 0407 746 179 for specific queries. Previous applicants need not re-apply.

RAV is committed to developing an inclusive and diverse workforce. We encourage applications from First Nations peoples, people from under-represented culturally and linguistically diverse backgrounds, people from lesbian, gay, bisexual, transgender, intersex, queer, asexual (LGBTIQA+) communities, and people living with disability. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them.

A position description is attached.

Apply now

Applications for this role will take you to the employer’s site.

Relationships Australia Victoria's logo
Apply now

Applications for this role will take you to the employer's site.

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