• Use your exceptional coordination and problem-solving skills for good
• Be part of a dynamic, fast-paced organisation delivering best-practice youth mentoring to over 2,000 at-risk young people across Australia
• Permanent part-time, 30 hours per week across 4 or 5 days, Salary packaging available
• Hybrid role (home office + Sydney office)

About Raise:

At Raise, we exist to help young people. We do one thing, and we do it really well—youth mentoring.

Our best-practice, early intervention mentoring program is proven to create lasting impact. By matching trained and trusted volunteer mentors with teenagers who need extra support, we help young people feel heard, valued, and hopeful for the future.

Operating in over 180 high schools across Australia, we provide life-changing mentoring to more than 2,000 young people every year.
Join our passionate village of people dedicated to making a difference. At Raise, you’ll work in a flexible, positive, and collaborative environment where your contributions have a real impact.

About the Role:

We’re looking for a proactive and organised Program Implementation Coordinator to support the seamless delivery of Raise’s youth mentoring programs. This vital role provides technical, administrative, and logistical support to our Programs team and helps drive continuous improvement across our operations.

Key responsibilities include:

• Supporting the implementation and improvement of program support processes
• Developing and maintaining standard operating procedures and training materials
• Providing basic IT troubleshooting and liaising with external support teams
• Coordinating team events and logistics, including graduations and workshops
• Administering Salesforce for the Programs team, including onboarding schools, generating reports and maintaining data integrity
• Responding to internal queries through our Jira Service Desk
• Attending program sessions to provide on-the-ground support

A full list of responsibilities is available in the Position Description.

About you:

You are an experienced program or operations coordinator with a passion for purpose-driven work. You bring:

• At least 2 years of experience in program coordination, office management or business support, ideally in a fast-paced or purpose-driven organisation
• Advanced skills in Microsoft Office 365, SharePoint and cloud-based systems
• Experience using a CRM system—ideally Salesforce
• Excellent time management and the ability to juggle competing priorities
• Strong written and verbal communication skills
• A collaborative mindset and problem-solving approach
• Experience in data collection or instructional content creation (e.g., Loom) and familiarity with the non-profit or youth sector is a plus.
• Most importantly, you are inspired by Raise’s mission and thrive in a collaborative, fast-paced environment where your work directly supports young people’s wellbeing.

Our Values:

At Raise, we have six values that express our shared understanding of what we believe, how we would like others to see our personality, what we aspire to as an organisation, and how we aim to behave:

Be Courageous – we are imaginative, driven, progressive, confident
Show Heart – we are kind, passionate, sincere, empathetic
Give Respect – we believe in acceptance, equity, inclusivity
Apply Integrity – we operate with authenticity, accountability, transparency
Bring Vitality – we are positive, fun, energetic, inspiring
Deliver Excellence – we are evidence-based, responsive, consistent, experts in our industry

Interested?

If this sounds like you, we’d love to hear from you! Please submit your application, including a cover letter addressing the selection criteria.

A position description is attached.