Community Engagement and Awareness Officer Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

Why work for us?

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference. We have flexible working arrangements, access to $2,000 worth of professional development opportunities, and access to supervision.

Your new role

• Full Time Ongoing located at Deakin, ACT
• Pay negotiable for the right applicant plus Superannuation, NFP Salary Packaging, Paid Christmas closure and other generous leave provisions under our Enterprise Agreement.

The Community Engagement and Awareness Officer raises awareness about RACR programs and services and increases community access to these services. This is achieved via the Community Engagement Framework, by presenting communication and awareness strategies that cater to individuals, couples, families, service providers and the general community while promoting healthy relationships across the life span.

Duties:

In collaboration with Service Delivery Managers and Team Leaders, the Community Engagement and Awareness Officer:

• Assists in the development and implementation of the RACR Community Engagement Framework.
• Plays a lead in campaigns and events including online content for RACR social media, with the aim of increasing awareness and engagement among target groups.
• Provides support, including co-facilitation of community consultation and education activities.
• Maintains and shares knowledge of local services and cultivates referral pathways for current and potential clients of the RACR programs which can best respond to their needs.
• Works collaboratively with partner organisations and key stakeholders, to provide a seamless entry point and quality service provision including assessment, intake and referral of clients and their families via telephone or face-to-face contact.

What you’ll need to succeed

1. Certificate IV (AQF level 4) in Community Services or a related field, equivalent experience or willingness to undertake.
2. Well-developed written and verbal communication skills including the ability to deliver small group activities and deliver presentations to various groups.
3. Demonstrated skills in maintaining an active feedback loop with internal stakeholders while undertaking community awareness raising. Demonstrated organisational skills, including the ability to plan and prioritise effectively.
4. Demonstrated proficiency with all social media platforms, technology, including the ability to use Microsoft Office applications and the capacity to quickly learn new technologies, including electronic client management system packages.
5. Demonstrated experience working with diverse cultural communities and an understanding of the factors to be considered when planning community engagement with Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse communities, and LGBTQIA+ communities.

For a full list of selection criteria, please refer to the position description on our Careers site. To view the position description, click on the paper clip on the upper right side of the screen.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

If this sounds like the ideal position for you, Apply today! Shortlisting and interviews will occur as applications are received.

Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion).

For a full list of selection criteria, please refer to the position description. To view the position description, click on the paper clip on the upper right side of the screen. Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via the “Apply” button on RACR's careers site.

For further information about the position or application process, please email [email protected] using the subject line: Community Engagement and Awareness Officer enquiry via EthicalJobs.

A position description is attached.