The Queen Victoria Women’s Centre Shop (QVWC SHOP) is a feminist design concept store in the heart of Melbourne’s CBD, showcasing locally sourced and designed products by women (cis, trans) and non-binary artists, designers and makers from across Victoria. We are a destination for values-led gifting and offer a curated selection of unique and one-of-a-kind, locally sourced and ethically made gifts, fashion, art, homewares, books, treats and more!

Our ideal team member is:

• Has excellent customer service skills and puts our customers first.
• Is a motivated self-starter and uses their initiative to keep things moving.
• Is a quick learner and keen to jump in and support this small business
• Has great organisation and communication skills
• Possesses basic computer competency with Microsoft office (outlook, excel)
• Is bubbly, vibrant and great at striking up conversation with all kinds of folks.

It’s a bonus if you:

• Have retail customer service experience (particularly in working in a small business)
• Are passionate about gender equality, intersectional feminism and social issues.
• Have a love for all things handmade and crafty and is excited to share stories about our makers with our customers.
• Are interested in marketing and keen to help us with our social media marketing (and don’t mind showing your face on socials!)
• Visual merchandising skills
• Have experience with Shopify, Canva, Adobe suite, Jotform
• A love of gift wrapping (particularly with xmas around the corner)

A day at QVWC SHOP might look like: welcoming shoppers and providing excellent customer service, processing sales on the Ipad, un-packing & labelling new stock to go on the shop floor, tidying the store and re-stocking displays, packing online orders, communicating with makers and suppliers via email and in store, creating content (reels, stories etc) to support our social media channels.

No two days are the same so we’re looking for someone who can juggle multiple tasks and priorities.

This role is permanent part time – ideally, we’re looking for someone who can commit to 3 shifts a week (Tuesday, Wednesday, Thursday) and be available for extra shifts (including weekends), particularly in the lead up to xmas. Days / Hours are flexible for the right person.

A position description is attached.