Administration & Centre Support

Picabeen Community Association Inc. (Picabeen) is seeking an experienced Administration and Centre Support Officer to join our team. This is a rewarding role for someone who enjoys creating a welcoming environment, building community connections and supporting service delivery by providing professional administration and centre service and support.

LOCATION

• Picabeen Community Centre, 22 Hoben Street, Mitchelton, Brisbane.

AWARD CLASSIFICATION

• Social, Community, Home Care and Disability Services Industry Award 2010, Social and Community Services Employees
• SACHADS Level 3 or 4 (Depending on level of experience and qualifications)
• Part time position (subject to continued funding) (Pro-rata Applies)

HOURS OF DUTY

• 24 or 25 hours per week
• Hours are required during centre opening hours (between 9am to 4pm, Monday-Friday)
• 6 or 6.25 hours per day/4 days per week
• Days of Mon/Tues/Thursday/Friday (some flexibility with days of week/negotiable)
• Initial contract until December 2024 (subject to 3 monthly review and with the possibility of extension)
• Part time position (subject to continued funding)
• January 2024 start date

REPORTING RELATIONSHIPS

• Reports directly to the Centre Manager

ORGANISATIONAL ENVIRONMENT

Picabeen Community Association Inc is a Not For Profit (NFP) organisation and registered charity delivering the following programs:

• Information and Referral Services
• Support Services
• Youth Services Program
• Community Engagement and Social Inclusion Programs

Picabeen Community Centre is funded in the main by the Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts through the Neighbourhood Centre Funding Program and our Picabeen Youth Service is funded through the Department Children, Youth justice and Multicultural Affairs.

Our building is leased through the Brisbane City Council and located in Mitchelton.

KEY RESPONSIBILITIES OF POSITION

• Provide administrative support in the day-to-day operations of Picabeen Community Centre including interfacing with members of the public
• Use your people skills to support vulnerable members of the community to: Identify and assess initial needs. provide support and advocacy. provide information and referral to appropriate service provider
• Work closely with other team members (staff/volunteers/students) to support them in their roles including, but not limited to, trouble-shooting IT issues.
• Work effectively as a member of a team in a small team environment
• Work from client-centered, strength-based frameworks, and demonstrate a commitment to the principles of social justice
• Provide confidential administrative support including the production of high-quality documents, records and diary management
• Provide office administrative duties including the development and implementation of effective administrative and information management systems, managing incoming telephone calls, correspondence, data systems, stationery and office purchases, processing invoices for payment.
• Participate in staff and administration meetings, including the development of agendas, taking of minutes and meeting preparation as required
• Contribute to the ongoing development of organisational policies and procedures
• Use community development principles and practices to develop a range of Community Projects, Community Events and Community Resources
• Other duties as delegated by the Centre Manager.

KEY SELECTION CRITERIA

Essential:

• Relevant qualifications and/or significant experience in admin roles and experience in the Community Services Sector, Community Development or Human Services
• A demonstrated understanding and commitment to the practice and principles of community development and social justice
• Demonstrated high level competency with computer skills including Microsoft Office suite (Word, Excel, Teams and Outlook) and social media
• Demonstrated knowledge and experience of administrative practices, procedures, and processes
• Ability to develop and/or maintain accurate and effective and well-organised administrative systems
• High level written and interpersonal communication skills
• Demonstrated level of understanding and compassion for the needs of vulnerable community members who experience challenges
• Demonstrated understanding, experience and ability to engage and relate to people from a diverse range of backgrounds, i.e. social, cultural, experiences, etc.
• Experience providing support with delivery of community projects or other projects, events, etc. Ability to work autonomously and work collaboratively as part of a team
• Takes initiative and is proactive towards problem solving

Desirable:

• Experience of working within Community based organisation
• Experience and knowledge of strength-based support systems
• Demonstrated ability to plan and set priorities accompanied by an ability to navigate several tasks concurrently with minimal supervision
• Use of own car (must be roadworthy), current Open QLD Driver’s License with comprehensive insurance (mileage reimbursement paid at ATO rate) Note: Picabeen does not have any company vehicles.

OTHER REQUIREMENTS

• It is a mandatory requirement to have a current Working with Children Check (Blue Card)
• Senior First Aid Certificate (or ability to obtain)

Any enquiries, please contact [email protected] or [email protected] using the subject line: Administration & Centre Support enquiry via EthicalJobs.

A position description is attached.