About the company

Cancer Council SA has been supporting South Australians impacted by cancer for over 90 years. We are proud to be the state’s longest running and largest cancer charity, and the only organisation in South Australia that works across every aspect of every cancer.

Here in South Australia, every day, we support families impacted by cancer when they need it most, speak out on behalf of the community on cancer issues, empower people to reduce their cancer risk, and find new ways to better detect and treat cancer.

Role overview

The Volunteer Program Coordinator is responsible for coordinating and managing the volunteer requirements of our organisation to support the achievement of CCSA strategic priorities and pillars. CCSA provides a number of volunteering opportunities including ongoing, event and Ambassador roles supporting various parts of the organisation and community activity.

This role will be responsible for volunteer recruitment, selection, induction, reporting and evaluation to ensure a positive volunteering experience for the individual and the organisation. The role is also responsible for developing and delivering volunteer retention, training and evaluation programs and working collaboratively and with a number of key stakeholders both internally and externally.

Key responsibilities

Volunteer Management

• Ensure proactive initiatives are in place to support the attraction, retention, recognition and wellbeing of volunteers.
• Coordinate recruitment, selection and induction of volunteers in line with business requirements, ensuring all processes meet National Volunteering Standards and internal policies and practices.
• Provide a central point of coordination regarding volunteer needs and encourage the use of volunteers to support the delivery of Cancer Council SA objectives.
• Provide ongoing support, development and coaching to enable volunteers to meet the requirements of their role.
• Manage regular communications to volunteers utilising a variety of channels.
• Maintain and report on key metrics to support the ongoing management and improvement of the volunteer program.
• Develop and lead the Ambassador Project as a network of high-capacity volunteers
• Work collaboratively with volunteer responsible officers and other relevant staff to develop processes and practices that drive positive engagement and meaningful experiences across all volunteering streams.
• Actively drive and contribute to continuous improvement opportunities across the full volunteer experience and life cycle.

Community and Stakeholder Engagement

• Lead the coordination of volunteer presence at CCSA fundraising activities and other CCSA events in collaboration with Strategy, Engagement and Communication staff.
• Work collaboratively with Cancer Council SA staff to support community engagement that enhances brand awareness, supports revenue generation and promotes cancer prevention.
• Provide a central point in responding to community engagement requests, as well as proactively identify opportunities to promote CCSA services and health messages via the deployment of volunteers.
• Work collaboratively with Strategy, Engagement and Communication teams to identify opportunities to engage corporate volunteers.
  

Skills, knowledge and experience

• Relevant qualifications and/or equivalent experience in volunteer management/ community engagement/community project development
• Ability to develop stakeholder relationships, both internally and externally, to create new opportunities and leverage existing projects and programs.
• Highly developed administration and project management skills to support delivery of business outcomes.
• Ability to prioritise and deliver key outcomes.
• Outstanding communication, interpersonal, oral and written skills.
• Teamwork and collaboration skills to achieve project outcomes effectively and efficiently.
• Experience in the use of customer relationship management software, database management and MS Outlook, Excel and Word

Special conditions

• The successful applicant must be a non-smoker
• Appointment will be subject to a satisfactory police check and may require a further Department of Human Services clearance

For more information, please contact Julie Pennetta, General Manager - People, Safety & Culture on 08 8291 4186. Or view the position description here.

With respect, no recruitment agencies please.

Cancer Council SA promotes and values diversity, applicants from diverse backgrounds are encouraged to apply.

As an organisation, Cancer Council SA are committed to creating a safe workforce for all.

Cancer Council SA employees have been trained by Rosemary Wanganeen in Bi-Cultural Awareness, Safety and Inclusion and we welcome and encourage applications from Aboriginal and Torres Strait Islander people.