ABOUT PATHWAY CONNECT

Pathway Connect is an independent and small (but mighty!) workplace that offers a supportive team and collaborative working environment. We also provide flexible working arrangements, opportunities for career development and growth and the chance to contribute to our high-quality service delivery and excellent reputation.

ABOUT THE ROLE

The role of a Support Coordinator is to work with a range of people who receive National Disability Insurance Scheme funding and have a NDIS Plan, while helping to provide information and guidance to connect participants with a range of supports and services to meet their individual needs. The successful candidate will have experience in working within the NDIS as well as formal community services qualifications

KEY RESPONSIBILITIES

• Work with NDIS participants and their families to provide support and information, particularly during the implementation and review of a participant’s plan.
• Build the capacity of participants to manage their own NDIS plan and monitor and manage their funds.
• Ensure all relevant participant data, case notes and goals and outcome information is current on the relevant Client Management System.
• Safeguard and promote the rights and wellbeing of every individual so they are recognised, respected, protected and fulfilled.
• Work within the funding allocation of a participant’s plan and ensure sufficient billable hours as advised by the Pathway Connect Director.
• Develop internal and external reports as required.
• Undertake other tasks as directed.

SELECTION CRITERIA

• Genuine desire to provide the best quality support for people with disability.
• Knowledge and understanding of the National Disability Insurance Scheme (NDIS) and the NDIS Code of Conduct.
• At least 1 year work experience as a Support Coordinator (or a role closely related such as a NDIS Planner or LAC) or other related role in Community Services eg Case Manager
• Tertiary qualification or certificate with relevant experience in disability, case management or community services.
• Well-developed communication and interpersonal skills including the ability to work and communicate effectively with participants, their families, community agencies and other professionals.
• Sound IT Competence with Microsoft programs and Client Record Management Systems.
• Demonstrated ability to work both independently and as a part of a team.

Applicants must have:

• Have a Valid Australian Driver’s License
• NDIS Worker Screening Check or be willing to apply for one
• Working with Children’s Check
• Minimum of 2 referees

For further information please email [email protected], using the subject line: NDIS Support Coordinator - Ballarat enquiry via EthicalJobs.

A position description is attached.