About Paramount Care Solutions

Paramount Care Solutions Pty Ltd is an approved NDIS provider based in Glendale, New South Wales. We support people with disability to live more independently, participate in their community and access the services they need to improve their quality of life.

Our registered NDIS supports include community participation, life skills development, support coordination, personal activities, travel and transport, household tasks, shared living support, accommodation and tenancy support, access to employment, group and centre-based activities, therapeutic supports and specialised disability accommodation.

Due to continued growth and increasing participant needs, we are seeking a dedicated Community Worker to join our team.

About the role

As a Community Worker, you will work closely with NDIS participants, families, carers and service providers to assess needs, plan practical supports, connect participants with community resources and help them build confidence, independence and social participation.

This role is suitable for someone who understands the NDIS environment, enjoys working with people, and can provide both practical and emotional support in a respectful and professional way.

Key duties and responsibilities

• Interview participants, families and carers to understand individual needs, goals, barriers and support requirements.
• Assess participant needs and available community resources, including health, welfare, housing, employment, training, transport and social participation services.
• Develop practical support strategies to assist participants with community access, life skills, daily routines, social inclusion and independent living.
• Support participants to access appointments, community activities, group programs, recreational activities, shopping, transport and social outings.
• Assist participants during life stage transitions, accommodation or tenancy matters, employment access and community engagement activities.
• Liaise with families, carers, support coordinators, allied health professionals, community organisations and government agencies to improve participant access to services.
• Link participants with appropriate supports, including health services, housing assistance, employment or training services, community groups and welfare services.
• Monitor participant progress against agreed goals and report changes in needs, wellbeing or circumstances to supervisors or relevant stakeholders.
• Provide practical guidance and mentoring to help participants build confidence, communication skills, social skills and independence.
• Assist with group and centre-based activities that promote community inclusion, social connection and skill development.
• Maintain accurate case notes, progress reports, incident reports and other required documentation.
• Follow NDIS practice standards, safeguarding requirements, privacy obligations, duty of care and organisational policies.
• Support participants with complex needs in line with their support plans, behaviour support requirements and the scope of the role.

Selection criteria

To be successful in this role, you should have:

• At least a Diploma in Community Services, Disability, Welfare, Social Work or a closely related field.
• At least two years of relevant experience in NDIS, disability support, community services, welfare support or a similar setting.
• Strong understanding of the NDIS framework, participant choice and control, person-centred practice and safeguarding obligations.
• Ability to assess participant needs and connect people with appropriate community services and resources.
• Experience supporting people with disability, mental health concerns, complex needs, social disadvantage or life transition challenges.
• Good communication skills and the ability to engage respectfully with participants, families, carers and external providers.
• Strong record keeping skills, including progress notes, case notes and incident reporting.
• Empathy, patience, cultural awareness and the ability to remain calm in difficult situations.
• Ability to work independently, manage time and travel between participant locations.
• Willingness to work flexible hours, including weekends, public holidays or after-hours support where required.

Licences, checks and other requirements

• NDIS Worker Screening Check or willingness to obtain.
• Working with Children Check or willingness to obtain.
• National Police Check and overseas police check where applicable.
• First Aid and CPR certificate or willingness to obtain.
• Valid NSW driver licence or willingness to obtain.
• Reliable vehicle and willingness to travel between participant locations.
• Ability to provide employment references from previous employers.

Why join Paramount Care Solutions

At Paramount Care Solutions, you will be part of a supportive team that values dignity, inclusion and practical outcomes for participants. This role gives you the opportunity to make a real difference by helping people build independence, access their community and achieve meaningful goals.

next steps

To submit your application, please click ‘Apply Now’ by the closing date.