We have an exciting opportunity for a passionate and motivated individual to join our team as a After Hours Support Worker.

The On Call service provides after hours support, this being the hours between 5pm and 9am the following weekday, it is a 24-hour service during weekends and public holidays.

The On Call Service will remotely manage crisis incidents and other situations that require an immediate after-hours response and also work rostered normal hours of work between 7am and 9am, and also 4pm and 8pm weekdays.

About the role

• Provide telephone-based support to clients (Children, Young People, & Carers) as required and liaise with relevant services as necessary to mitigate risk and address immediate need.
• Reduce the likelihood of situations and actioning appropriate interventions and supports to avoid escalation.
• Provide effective communication, reports, and actions to occur by way of handover and updating of program records and systems.
• Consult with the relevant back up manager on complex matters to ensure effective risk mitigation plans are in developed and actioned.
• Ensure efficient intake and placement match of any overnight referrals. Ensure that all referrals documented according to OzChild’s policy and procedures.
• Complete stats reports outlining the type and duration of contacts.
• Attend program staff meetings to build relationships with program team members and share and receive feedback about the afterhours service .
• Undertake other tasks and contact with clients as an extension of activities undertaken during daytime delivery hours.

Essential - Tertiary qualification in social work, community services or equivalent that is recognised in Australia.

Please see attached position description for more in depth detail in relation to the skills required and also roster

This is an immediate start role and you could be in a position as early as next week! Please do not hesitate to apply as we are interviewing immediately.

What we can offer

• Part time 35 hours per fortnight
• Work from home
• SCHCADS 5 plus super & on call allowance
• Salary Packaging up to $ 15,900 plus meals and entertainment card - $ 2650
• Ex gratia days Easter & Christmas

In addition to salary, the After-Hours Support Worker will receive payment of an On-Call allowance for each shift that finishes on Tuesday, Wednesday, Thursday, and Friday this will be -$22.81. For the weekend shift starting at 4pm Friday and ending at 9am Monday three after hours allowance payments are made, this will be three payments of $45.17. There are two positions each budgeted at 0.5 FTE, but will be offered at 0.46 FTE being 35 hours per fortnight. Refer to Appendix A of the Position Description.

How to apply

You can apply for the role today by clicking Apply Now.

Please submit a resume with a cover letter that describes your passion, values and commitment to working with vulnerable young people and families.

For a discussion in regards to this position please contact Elizabeth Abdilla / Senior Talent Acquisition Specialist on 0499 655 939.

Successful candidates will be required to complete all necessary safety screening including National / International Police Check and Working with Children Checks relevant to QLD

OzChild is committed to the employment of Aboriginal people and providing a work environment in which Aboriginal peoples' cultures, beliefs and values are acknowledged and respected, and in which the individual career goals and personal aims of Aboriginal staff are identified, promoted and achieved.

OzChild is a child-safe organisation committed to protecting children and young people from all forms of abuse, bullying, exploitation and neglect, and to creating environments in all our programs and services where children are safe and feel safe.

OzChild is an equal opportunity employer and encourages individuals of diverse backgrounds to apply.

A position description is attached.