• Join a leader in youth mental health, revolutionising services to our young people
• Be part of a supportive team with career development and growth opportunities in clinical care and research 
• Part-Time Fixed term employment until June 2022 with opportunity for further employment
• Access to generous NFP salary packaging and flexible work/life balance arrangements

About Orygen

The why behind what we do is important. We believe that all young people deserve to grow into adulthood with optimal mental health. Everything we do is focused on this outcome. Orygen is leading and redefining what’s possible in global research, policy, education and clinical care. Find out more on our website.

The Opportunity

Parkville Hub is seeking a Health Service Support Administrator to join our driven and inclusive multi-disciplinary team to help play a role in delivering excellent youth friendly early intervention services.  You will be well supported operationally and clinically to ensure your career at Orygen is both fulfilling and rewarding without compromising on your life goals. 

The Parkville Hub provides young people aged 12-25 years, with mild to moderate mental health presentations with a full continuum of trans-diagnostic and staged tiers of clinical and psychosocial services. The Parkville Hub’s goal is to coordinate and enhance existing services at the Parkville site with a particular focus on young people in the “missing middle” between primary and tertiary care services.

If you have a passion for the field of youth mental health and want to make a real difference to the lives of young people and their families and carers and share Orygen’s values of respect, accountability, teamwork, excellence and innovation, then we would love you to join the Orygen team to revolutionise youth mental health. 

The role and your impact

Part-time (0.8 FTE) fixed term position available until 30 June 2022, with potential for further employment.  

The position will provide operational support to the Practice Manager of Parkville Hub to ensure the effective delivery of all administrative functions. Functions include intake, maintaining appointment systems, billing and medical records, other database management and application of Microsoft Office tools. The position will be integral to the overall functioning and delivery of mental health and well-being services to young people and their families and carers, and may incorporate other Parkville Clinic related activities and responsibilities as directed by the Practice Manager.

Subject to direction, while working with a degree of autonomy, this position will be supervised by and report to the Practice Manager, Parkville Hub for all matters outside of daily operations. 

About you

The following criteria must be met for consideration for this position:

• Knowledge and previous experience in a medical/health administration setting, medical software and Medicare billing systems.
• Demonstrated ability to communicate warmly and effectively with young people, their families and a diverse range of health and community service providers. 
• Demonstrated ability to provide a high standard of confidential reception and administrative services, including a high level of word processing skills. 
• Knowledge of, or the ability to learn, relevant administrative/clerical procedures, including software applications and filing systems. 
• Ability to operate with minimal supervision and as part of a multidisciplinary team. 
• Demonstrated sound problem-solving skills and an ability to multitask.
• Understanding of contemporary human resources practices including workplace health and safety, equal opportunity and antidiscrimination. 
• Ability to exercise initiative in the application of established work procedures.

To view the FULL selection criteria and learn more about this opportunity, please see the attachment below or go to www.orygen.org.au/About/Work-with-Us to view the Position Description or contact Bev Bartolo at [email protected] using the subject line: Health Service Support Administrator - Parkville Hub enquiry via EthicalJobs for a confidential discussion.

Salary and benefits

Depending on your skills and experience, a salary of $50,329 p.a. (pro rata) is offered plus superannuation and access to generous NFP salary packaging.

Orygen is committed to providing an inclusive work environment that supports employees to achieve their career goals without compromising their life goals. With this in mind Orygen offers a range of employment benefits including generous paid leave, flexible work arrangement, an employee assistance program, well regarded supervision and a supportive team, career growth and development opportunities, purposeful work that makes a real difference to lives of young people and their families and carers and career opportunities within an organisation that is the leader in youth mental health.

You are encouraged to submit your application as soon as possible. Orygen may close the advertisement before the closing date. 

Orygen is dedicated to gender equality, diversity and inclusivity. We strive to continue to build a culturally safe workplace where our values underpin the way we work and our commitment to First Nations people of Australia, young people and their families, LGBTIQA+ people and CALD people. We strongly encourage applications from the First Nations people.