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Clinical Administration and Operations Officer - Melbourne / Brisbane


Your new job

The Clinical Administration and Operations Officer will provide support across the MOST Clinical and Moderation team made up of clinicians, peer workers and career consultants on the MOST platform. You will be the principal contact point for coordinating meetings, liaising with external and internal stakeholders and improving operational processes.

Reporting to the Head of Clinical Services, Orygen Digital you will:

  • Managing the manual administration required on the MOST platform around engagement protocol messaging, monitoring ageing out on the under 15s platform and transferring young people between platforms.
  • Act as the key Orygen Digital team member; listed on QLD WeWork communications, and lead for WeWork interactions.
  • Leading the workflow of recruitment, orientation and training of new staff including organising their equipment, access to shared drives and induction schedule.
  • Coordinate diary meetings for the national Clinical & Moderation on MOST team for key meetings briefing them on invitations and requests and providing scheduling advice.

What you’ll need

You are passionate, energetic and determined to make a difference to health and wellbeing outcomes for young people. The following criteria must be met for consideration for this position:

  • Tertiary qualifications in a relevant discipline such as business administration, project management, operations, or another relevant field.
  • Previous experience in operational administration and support in a dynamic team context and/or extensive experience in a similar role either supporting a clinical manger or senior team.
  • Exceptional organisation skills with a passion for planning, organising and prioritising administrative tasks and systems, including managing competing tasks rapidly and ensuring deadlines are met under pressure.
  • Demonstrate initiative, collaboration and excellent communication and attention to detail.

What you’ll get in return

  • Salary package between $75,000 - $85,000 commensurate with skills and experience + 11% super + NFP salary packaging up to $15,900 + $2,600 meals and entertainment card.
  • Ability to purchase additional leave; access to EAP; generous Parental Leave Scheme.
  • Opportunity to contribute to the success of a purpose driven organisation.
  • Flexible working culture.

Orygen – leading the revolution

Imagine a future with unlimited potential. A future where every young person enjoys optimal mental health as they grow into adulthood. At Orygen, this is our life’s work, because we passionately believe it’s what all young people deserve.

Every step of the way, young people and families are at the heart of everything we do. Always.

Through world-leading research that creates change. Through pioneering reform that delivers real-world practical solutions.

At Orygen, that’s the future we’re creating right now. To do it, we have revolution in mind.

Join the revolution

If you’re keen to join Orygen and be part of our team challenging the status quo and reshaping the future for young people, apply now.

For more information and to review the position description, please click here.

For more information or any queries please contact Gretel O'Loughlin – Head of Clinical Services on 0409 993 010.

This is a full time (1.0 FTE) position until 31st March 2024.

Orygen is committed to providing diverse, equitable and inclusive environments for Staff and anyone connected to Orygen. We strive to continue building a culturally safe workplace where our values underpin the way we work and our commitment to First Nations people of Australia, young people and their families, people with disabilities, LGBTIQA+ people and CALD communities. We strongly encourage applications from the First Nations people.

Orygen is a child-safe organisation and is committed to promoting and protecting the safety and well-being of all young people and embedding safeguarding practices into all our programs and services.

All employment appointments are subject to holding a valid working with children check, successful police check and having at least three COVID-19 vaccinations.

How to apply

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