The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decision-making capacity, and children and young people in the child protection system and other visitable sites.

Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity. Please visit the OPG website to learn more.

• Fixed term temporary, flexible full-time
• SO Classification
• CBD location, close to public transport

about the role

The Director of Strategy and Practice Quality is a senior leadership role responsible for overseeing multiple OPG program areas. The purpose of the role is to develop, lead and implement a range of strategic and operational service delivery priorities across the organisation to contribute to upholding the rights of the Queenslanders OPG serves.

key responsibilities

• Provide strategic leadership of the Strategy and Practice Quality business unit which includes:
  • Strategic Policy
  • Strategic complaints management
  • Practice quality and practice development, including culturally appropriate and sensitive practice
  • Advocacy to uphold National Standards for Public Guardianship
  • Policy and Legislation response to relevant Disability Royal Commission recommendations.
• Provide strategic leadership as a member of OPG’s senior leadership team.
• Strategic use of data and quality reviews to inform and drive improvements to practice quality and advocacy to promote the rights and interests of OPG clients.
• Provide strategic high-level advice to the Deputy Public Guardians and the Public Guardian on matters relating to OPG operations.
• Drive a continuous improvement culture to ensure OPG services incorporate and centre the voices of the people we serve.
• Lead a strong client service focus in all activities, by establishing collaborative partnerships with internal and external stakeholders.
• Lead the business unit in relation to work planning and review, staff development, team management and communication to ensure the efficient and effective deployment of staff and resources.

A position description is attached.