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Specialist Domestic and Family Violence Advocate - Mount Isa

North Queensland Domestic Violence Resource Service

Exciting News! We have recently been awarded a new 5-year contract to provide specialist domestic and family violence services in the Mount Isa community. This is an important opportunity for an experienced and dedicated specialist to join our team and make a positive difference to the lives of victim survivors in our community. Ready to elevate your impact and be part of something extraordinary? Apply now!

About us

Passionate about transforming lives and creating positive change? Your opportunity is here! Our well-established charity seeks dedicated individuals for our mission in delivering high-quality domestic and family violence services in Mount Isa and Townsville.

For 30 years, we've been at the forefront of supporting communities with evidence-based, trauma-informed practices and reflective practice framework. We care deeply for the communities we work with and the rights and safety of victim survivors.

We strongly uphold our values when working with client, stakeholders and each other, our values are: Integrity, Compassion, Advocacy, Innovation and Collaboration. We invest in professional development and provide a supportive culture because we recognise and value our staff working in this sector.

About the role

As a Specialist DFV Advocate, your role is pivotal—you'll align with our organisation's practice frameworks and policies to assess DFV risk, craft safety plans, offer information and referrals, assist with shelter needs, provide counselling and advocacy, and guide women through the Specialist DFV and Criminal Courts, including Domestic Violence Protection order applications.

You'll be the linchpin of collaboration, working hand in hand with our team and local agencies to create innovative, unified responses to DFV. This part-time 0.6 FTE position comes with a 5-year contract until September 30, 2028, offering you the chance to thrive in Mount Isa alongside our highly skilled, fun, and collaborative team.

Salary and Benefits

  • SCHADS Level 4.1 ($41.52 p/h), part-time 0.6 FTE (22.8 hours per week),
  • Relocation package subject to negotiation
  • Salary Sacrifice options up to $15,900 (superannuation can be paid in addition to this, subject to any ATO limit where applicable).
  • Christmas leave granted in addition to 4 weeks annual leave (pro rata basis).
  • 17.5% annual leave loading
  • Monday to Friday working pattern with only occasional out of hours work.
  • Flexible working hours.
  • A supportive induction process and in-house training
  • Regular external professional supervision.
  • Employee Assistance Program.
  • Annual flu injections.
  • Supportive work environment with a commitment to staff wellbeing and professional development and generous training opportunities.

About you

If you're mission-driven and ready to be a catalyst for change, join us on this exciting journey. The successful candidate will be future focused, accountable, and able to create a positive culture, lifting others up with an energetic, compassionate, inspiring, and engaging manner.

The successful candidate will be able to demonstrate they are able to meet the following Key Selection Criteria:

  • Tertiary qualification in social work, psychology, or human services (or 5 years’ experience in a similar field will be considered).
  • Demonstrated experience and comprehensive knowledge of Domestic and Family Violence, including the principles of trauma-informed practice, crisis intervention, case management, application of appropriate risk assessment and response and understanding of high-risk indicators and protective factors.
  • Thorough understanding and experience working with current legislation (Domestic and Family Violence Act 2012, Child Protection Act 1999), Common Risk Assessment Framework and DFV Information Sharing Guidelines.
  • Able to bring knowledge of intersectionality and diversity to develop and maintain respectful relationships with clients and across the service system and community.
  • Provides information about the organisation and the service system in a way that is sensitive, simple, clear, transparent, and appropriate in language and level of information.
  • Advanced interpersonal skills with the ability to negotiate, problem solve, and build respectful relationships and partnership.
  • Strong written and oral communication skills and able to share knowledge and delivering training to build the capacity of the sector.
  • Highly organised, able to plan, prioritise, be flexible, and manage competing tasks, with a positive, can-do, and resourceful approach.
  • Emotionally intelligent and aware, with a keen sense of critical self-reflection, able to keep a sense of perspective about the stories heard and remain connected as part of a resilient approach.


  • Highly competent with technology e.g., Microsoft suite of programs, and the ability to work within various databases.
  • Current QLD C Class Driver’s License which must remain current during the term of employment.
  • Working with Children Check (Blue Card) which must remain current during the term of employment.
  • Australia: National Police Check Clearance – at organisation expense.

How to apply

Please click 'Apply Now' and submit the following -

  • Cover letter addressing each of the Key Selection Criteria
  • Resume and 2 professional references (one must be your current or most recent manager)
  • Proof of education, qualifications/or experience

Applications that do not address each Key Selection Criteria or are received after the closing date will not be considered for interview.

Under section 25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be female so applications from female candidates are encouraged. Aboriginal and Torres Strait Islander People are always encouraged to apply.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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