• Join a highly respected national voice on poverty and inequality
• Support a values-driven team in a varied, people-focused role
• Play a key role in keeping a purpose-driven office running smoothly

The Organisation

The Australian Council of Social Service (ACOSS) is the peak national body for community and social services and a leading advocate for people affected by poverty and inequality. With more than 300 organisational members – from major charities to small not-for-profits across metro, regional and remote Australia – ACOSS is a powerful voice for change.

Through policy and research, public advocacy and campaigning, ACOSS and its members work closely with government, the media and key stakeholders to tackle poverty and inequalities and support people directly affected to be at the centre of policy debates.

Benefits & Culture

• Be part of a dynamic, purpose-driven and collaborative team
• Inclusive and diverse workplace culture
• Strong commitment to First Nations self-determination
• Learning and development opportunities
• Additional leave and above-award conditions under ACOSS’s enterprise agreement

The Role

As the Administrative Assistant, you’ll play a central role in keeping the ACOSS national office running smoothly, while also supporting key internal teams including operations, people and culture, and membership.

This is a varied and engaging role where you’ll manage reception duties, coordinate team engagement, meetings and events, and support day-to-day administrative needs across the organisation. You'll also help maintain external relationships and records, and support communication and reporting processes. Your strong organisation skills and collaborative approach will make you a valued part of the ACOSS team.

Skills Required

You’re a proactive and capable administrator who takes pride in providing reliable support and creating order in a busy, purpose-driven environment. You bring a positive, collaborative attitude, strong communication skills, and a genuine interest in social justice.

You’ll be passionate about the work of ACOSS and committed to supporting people affected by poverty, disadvantage and inequality. Experience working in the non-profit or community sector will be highly regarded.

To be successful in this role, you will have:

• At least 2 years’ experience in administration or clerical support
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and general technical confidence
• Strong attention to detail and the ability to manage time and competing priorities
• A flexible, organised and professional approach to working with multiple teams

Experience using a CRM (especially CiviCRM), qualifications in business administration, or lived experience of poverty or inequality would be valuable but not essential.

ACOSS are a values-driven organisation that actively supports and welcomes people from diverse backgrounds, including First Nations peoples, people with disability, and those with lived experience of disadvantage.

If you are interested in joining the ACOSS team to support people affected by poverty and inequality, please apply by submitting your resume in MS Word format, together with a cover letter addressing the skills required above, quoting reference #1347853. To discuss this opportunity, please call Hayley Martin on 02 8243 0570.

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.