headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds. headspace’s vision is to improve young people’s mental, social and emotional wellbeing through the provision of high quality, integrated services when and where they are needed. headspace Ashfield has been managed by New Horizons since 2015 with the support of a number of local youth services who form a consortium. ​

If you're looking for somewhere to make a difference in lives of young people, then join the headspace team as an Administration Coordinator at headspace Ashfield.​

This is a Max term Part- time contract position ending 01/05/2023 with potential for extension on a Monday 10:30am – 7pm and a Friday 8:30am – 5pm.

The Day to Day:​

• Provide warm welcome to our young people, their friends, and families and other visitors to the centre. ​
• Work effectively as a part of the wider team to support young people accessing services at the headspace Ashfield.​
• Manage appointment bookings, room allocation and billing.​
• Ensure that client records are accurately recorded and maintained in our electronic medical record.​
• Provide administrative support to our private practitioners and GPs including processing their invoices and Medicare billing, following up with referrals and ordering GP Clinic supplies.​
• Oversee facility maintenance and projects with the support of our AFM team.​​
• Maintain client and staff confidentiality at all times. ​

What you need to have:​

• At least two years administrative experience.​
• Demonstrated excellent interpersonal and communication skills both in person and on the phone.​
• The ability to engage with a range of stakeholders and services, including senior and executive managers both within New Horizons and external organisations.​
• A warm and empathetic, youth centred approach.​
• Highly developed customer service focus and skills.​
• Demonstrated ability to manage and prioritise a busy workload and competing work demands.​
• Strong analytical skills and problem-solving capabilities.​
• High level of competence in MS Office applications.​
• Relevant medical or allied health practice experience and / or general customer service experience of at least 2 years.​
• Knowledge and understanding of the health and wellbeing issues impacting young people.​​

You could benefit from:​

• Salary packaging of up to $15900+ in tax free pay per FBT year, click the following the link to see the range of benefits you can receive by working for us www.salary.com.au​
• Parental and Long Service Leave opportunities.​
• Utilise our Employee Assistance Program providing counselling services.​
• Develop your skills through Internal and External learning and workplace mentoring.​
• Grow through Professional development opportunities and secondments. ​
• Work in a supportive culture and working environment. ​

To Apply:

Apply now, don't wait!

New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support.

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.