The Coordinator - Brisbane plays a vital role in enhancing access to justice for vulnerable individuals in Brisbane’s Federal Circuit and Family Court of Australia by managing and developing a volunteer workforce that provide a front-line community service as professionals.

This role involves leading service operations, overseeing volunteers, and fostering positive relationships with courts, communities, and support services. The Coordinator is responsible for coordinating Court Network operations and establishing and implementing best practices for volunteers and service delivery within the courts.

• Salary: Level 5 under the SCHADS Industry Award 2010
• Hours: Part-time, 15.2 hours per week
• Contract: 1 year fixed term until June 2026, with possibility of extension
• Location: Brisbane (opportunity to negotiate some WFH hours). This position requires occasional travel interstate.

About Court Network

Court Network is a frontline community organisation that supports people in accessing the court system. Our role is to empower and increase the confidence of court users to manage the requirements of the courts.

Established in 1980, the organisation operates on a state-wide basis providing court-based non-legal support, information, and referrals to members of the community in both the criminal and civil courts.

Court Network also provides a telephone and online service to court users. The service is delivered by highly trained volunteer Networkers across Victoria, NSW, and Queensland who provide support on a non-judgmental and confidential basis.

Benefits of working with Court Network

As well as working with a highly skilled and supportive team, you will also have access to:

• Up to three days additional leave over Christmas/New Year period
• Family friendly flexible working arrangements
• A flexible hybrid work-from-home arrangement
• Paid parental leave
• Ongoing training and professional development opportunities
• Employee Assistance Program (EAP)
• Leave loading of 17.5%
• Attractive not-for-profit salary packaging, with pre-tax superannuation contributions, general living expenses and entertainment benefits

About You

We’re looking for someone with a relevant degree level tertiary qualifications e.g. criminology, community services management, or equivalent work experience.

You will also have:

• Strong leadership skills and ability to influence staff and volunteers to achieve daily outcomes and quality standards.
• At least 3 years’ experience working in a coordinator role or similar.
• Demonstrated knowledge and skills in best practice volunteer management.
• A commitment to social justice and an understanding of the systemic barriers in place for those who are marginalised and vulnerable, including members of diverse groups within the community.
• Highly developed communication and interpersonal skills including conflict resolution, stakeholder engagement and the production of quality program documentation.
• People management skills including managing conflict and having difficult conversations.
• Highly developed organisational skills and the ability to prioritise workload and multi-task.
• Highly developed computer literacy including proficiency in Microsoft Office suite including Outlook, Word, PowerPoint, and Excel and experience with Microsoft Dynamics Customer relationship management platform.

How to Apply

To be considered for this position, please click "Apply now" to submit your application.

If you have any further questions, please contact Alison Herft, Program Manager, on 0473 512 657 or via [email protected] using the subject line: Coordinator - Operations enquiry via EthicalJobs.

Court Network is an Equal Opportunity employer and we encourage applications from Aboriginal and Torres Strait Islander community members and members of multicultural communities.

A position description is attached.