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Service Navigator - Darwin

Neami National

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position details

  • Full-Time, Permanent Position
  • Classification: SCHADS Level 4 with a salary range of $85,205 - $91,686 per annum + Superannuation
  • Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
  • Location: Darwin, NT.

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

  • Connecting
  • Collaborating
  • Learning
  • Belonging

About your new role

Service Navigators (SN) provide coordination of support at the individual consumer level to ensure that individuals get the right primary mental health care at the right time.

The SN will assist consumers to have choice in accessing a range of relevant health and support services (e.g., housing) to achieve recovery goals and manage their health conditions on a day-to-day basis in thecommunity. The SN will support consumers, families, and carers to have a better understanding of the service options available across a range of service domains.

What you will bring to the role

  • Lived experience of recovery from mental ill-health, AOD recovery, suicidality, incarceration, and as carers/family of individuals with these experiences.
  • Have a Certificate IV in Mental Health, Peer Support or equivalent
  • Demonstrated skills and ability to coordinate services and supports for consumers and their family, including capacity building and partnerships.
  • Sound knowledge of the Microsoft Office Suite (including email and internet) and proven experience working in a computerised environment.
  • Ability to work from home office where needed.

What will Neami offer in return?

  • Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
  • Professional development through regular practice development sessions and coaching with your supervisor
  • Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
  • Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
  • Flexible work arrangements are available for maintaining your work-life balance.

What the role requires

  • National Criminal History Check (police check) - disclosable outcomes considered
  • Current Working with Children Check - required before commencement of work
  • Current Australian drivers licence and access to a car
  • Australian working rights

How to Apply

The terms and conditions of the role are listed in the attached position description (please select paperclip icon).
To apply for this position, please:

  • Click the 'Apply Now' button where you will need to create a username and password
  • Upload your resume and cover letter

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

  • We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions
  • We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami

If you have any further questions regarding this role which are not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact: Peta O'Neill, Senior Manager Operations - Integrated Support - [email protected] using the subject line: Service Navigator - Darwin enquiry via EthicalJobs.

If you have any technical issues when applying for this role, please email [email protected] using the subject line: Service Navigator - Darwin enquiry via EthicalJobs for assistance.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects thecommunity in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.

How to apply

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