“We support individuals living with mental health challenges to achieve outcomes they value.”

About the Role

• Full time, Permanent
• Classification: SCHADS Level 6 with a salary range of $102,653 - $107,178 per annum + Superannuation + Salary Packaging

• Salary Packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year.

• Location: Seven Hills

About Neami National

We’re big believers in everyone having the opportunity to live a full life – and we give our all to support people to achieve the wellbeing and mental health outcomes that matter to them.

For some people this means having a stronger sense of self. For others, it might mean nurturing relationships, and for others, it could be building the confidence to tackle tomorrow. Everyone has different goals for their own life, and at Neami, we walk alongside people to help improve their quality of life, on their terms.

We are proud to support 32,000 people living with mental health challenges across Australia and offer more than 70 services, over 49 different Indigenous lands, across the nation. These include mental health and wellbeing supports, housing and suicide prevention services.

About your new role

The Way Back Service (TWB) is an initiative funded by the Western Sydney Primary Health Network (PHN), WentWest. TWB is a non-clinical service focused on providing practical, psychosocial support to people who are experiencing a suicidal crisis or who have attempted suicide. Support is provided for up to 3 months, and targets those at highest risk through the receipt of referrals from our partners hospitals, community, and primary care settings within the Western Sydney region.

The Service Manager provides service delivery leadership and program management of TWB service as funded by NSW Health. This position provides guidance and expertise to ensure the service contributes to the increase of the participant’s capacity and independence; is efficient and responsive; achieves key performance indicators and is of a high quality 

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
• Professional development through regular Practice Development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development Programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through Benestar - access a holistic health and wellness offering of supports and resources to Neami staff and their immediate family
• Work flexibility arrangements available for maintaining your work-life balance

What you will bring to the role?

• Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines.
• Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations in a diplomatic manner
• Ability to work productively in a fast paced, changing and agile environment
• Ability to establish respectful professional relationships that have clear boundaries with consumers, staff and partner organisations
• Ability to adapt communication style to meet the needs of a diverse range of people, and identifies changing needs within a group
• Demonstrated ability to motivate and empower team members through coaching and mentoring to identify development goals and strategies for achieving them.

What the role requires:

• National Criminal History Check (Police check) – disclosable outcomes considered
• Current Working with Children Check required before commencement of work
• Current Drivers licence
• Australian Working Rights

How to apply:

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description, please contact:

Ana Lopez, Regional Manager – [email protected] using the subject line: Service Manager - The Way Back Sydney enquiry via EthicalJobs.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences, and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.