About the role

Casual mobile positions available in Mandurah-Rockingham region and Midland region.

What you will be doing?

The NDIS program aims to support consumers with a severe and persistent mental illness/psychiatric disability, who have been referred with individually funded packages. These packages are tailored to provide a range of services and interventions to address the consumer’s individual needs. The role of the Support Coordinator is to provide assistance to strengthen participants’ abilities to coordinate and implement their own supports and participate more fully in the community.

A large part of the role will include coordinating access to the required services identified in the individually funded package. The Support Coordinator will support consumers with a range of individual needs and assist them to strengthen their abilities to connect with relevant supports, to develop and maintain support relationships and to increase their capacity to independently navigate through the challenges involved in coordinating their support requirements. Coordination and support will vary within the role from more basic level coordination to more specialised support coordination for consumers with specific higher level needs and/or risks.

What you will need to bring to the role?

As a Support Coordinator your excellent people skills coupled with your ability to coordinate and manage competing priorities will ensure your success in this role. Your kindness, patience and persistence along with your calm resilience will help you overcome the obstacles of day to day support coordination and stay cool under pressure. Taking a coaching approach to all your interactions you understand that helping people to help themselves is an important part of empowering customers. You will be the kind of person that can get a little creative and come up with innovative ways to help customers on their path to recovery. In addition to the people side of the role you will also have excellent administration skills, strong computer literacy, report writing and financial management abilities. Ideally you will bring solid experience and/or qualifications in mental health work or social welfare.

Mandatory requirements:

• Current WA Working with Children Check
• Australian Working Rights
• WA Drivers licence
• Police check (refer to PD) – disclosable outcomes considered
• Your own vehicle (or regular access to one) that is fully registered and insured

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

Incentives include:

• Diverse and inclusive organisation
• Induction and extensive Learning and Development Program
• Regular Practice Development sessions and coaching with your supervisor
• Salary Packaging providing tax benefits available for living and entertainment expenses
• Excellent conditions including paid parental leave, a monthly accrued day off, generous long service leave, wellness and gratis leave
• Employee Assistance Program (EAP)
• Pet friendly environment

A full position description is available below.