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Mental Health Clinical Support Coordinator - Country SA / Mount Gambier

Neami National

We support individuals living with mental health challenges to achieve outcomes they value.

Position details

  • Full-Time Permanent
  • Classification: Registered Nurse Level 2 with a salary range of $93,168 - $97,891 or Health Professional Level 2 with a salary range of $88,406- $98,899 per annum + Superannuation
  • Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
  • Generous above-award pay and entitlements (see details below)
  • Location: Head to Health Phone and Digital Intake Service, Country SA - however remote or hybrid working arrangements will be considered

About Neami National

"We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 38,000 people living with mental health challenges across Australia and offer more than 70 services, over 45 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention."

About your new role

As a MHCSC, you will be part of a multidisciplinary team who delivering high-quality mental health intake, assessment, triage, and referral services for individuals in the community who experience mental health issues and are seeking support. The priority of the HtH IAR Service is to connect people seamlessly to the most appropriate local service to meet their identified needs, consistent with the 'stepped care' approach.

MHCSC will provide an initial identification and assessment of individuals' needs, as well as assist people requiring general information.

MHCSC will have responsibility for undertaking an assessment using the Commonwealth's Initial Assessment and Referral Decision Support Tool (IAR-DST) and supporting the non-clinical team to determine the level of clinical oversight, and key decisions required in matching people with the appropriate support service.

What you will bring to the role

  • The MHCSC will be either a Registered Psychologist, Occupational Therapist or Registered Nurse with a current annual practicing certificate from the Australian Health Practitioner Regulation Agency essential, or a Social Worker with Australian Association of Social Worker (AASW) membership
  • Demonstrated experience in the provision of mental health assessment and supporting consumers with presenting mental health concerns
  • Experience working with client information systems, maintaining accurate documentation and data collection
  • Demonstrates integrity and credibility, and fosters open honest communication
  • Demonstrates commitment to the organisation and its values
  • Adapts to the team and contributes to a positive team dynamic

What will Neami offer in return?

  • Generous additional leave entitlements including 16 weeks Paid Parental Leave, 6 weeks Paid Partner Leave, 2 days Wellness Leave, 2 days additional Carer's Leave and 3 days Compassionate Leave per occasion
  • Access to paid study leave and discipline-specific paid external supervision
  • Professional development through regular practice development sessions and coaching with your supervisor
  • Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
  • Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
  • Flexible work arrangements are available for maintaining your work-life balance

What the role requires

  • National Criminal History Check (police check) - disclosable outcomes considered
  • Current Working with Children Check - required before commencement of work
  • Current Nursing AHPRA registration
  • Current Australian drivers licence and access to a car
  • Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon), via the Apply Now link.

To apply for this position, please:

  • Click the 'Apply Now' button where you will need to create a username and password.
  • Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

  • Diana Calic | Clinical Services Manager | [email protected], using the subject line: Mental Health Clinical Support Coordinator - Country SA / Mount Gambier enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

  • We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
  • We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

How to apply

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