“Full citizenship for all people living with a mental illness in Australian society”

About the Role

• Full time
• Maximum term contract until 31 December 2021
• Location: East Victoria park (option to work from Joondalup and Rockingham)
• CSD 3: $73,434 - $79101 p.a, pro rata (depending on skills and experience) + Super +Sal Packaging + Benefits depending on skills and experience

The Intake Assessment Worker will support new consumers of the identified cohort with NDIS access applications working in collaboration with the clinical team. The task will involve onboarding new clients, support with evidence gathering, submitting a NDIS access request form and supports with NDIS planning meeting. The NDIS transition worker is expected to work across Perth Metro Region and support NDIS applications for consumers in Bunbury and Albany (remotely).

Core duties

• Receive Requests, Assess and Provide Appropriate Support and Advice
• Accepting referrals from the services seeking clinical evidence to complete the access process, undertaking a pre-screen to determine likely eligibility for the NDIS and offering support to complete the access process, as required.
• Collecting and collating all necessary evidence and completing the Access Request Form with the consumer and their supporters, in collaboration with the person’s (past and present) treating health professional,
• Assisting the person to submit their Access Request Form to the NDIA and acting as a contact person for NDIA queries, at the request of the person,
• Follow-up with the NDIA on the status of the consumer’s access request (as required) including monitoring of timelines

What will you bring to the role?

• Relevant experience in an intake role
• Ability and willingness to work effectively as part of a team, to meet program goals and objectives
• Outstanding IT and phone handling skills
• Demonstrated experience in managing competing priorities
• Knowledge of complex mental health and drug and alcohol issues

• Knowledge of local services particularly relevant to designated program area
• The ability to form and maintain strong relationships with key stakeholders
• Highly developed written and verbal communication skills
• Be able to work with individuals from diverse and unique backgrounds
• Be an honest and transparent individual
• Knowledge of the recovery model
• Qualifications in mental health

Mandatory requirements:

• Working with Children checks (are required before commencement of work - Blue Card with Yellow Card Exemption or Blue & Yellow Cards (employee responsibility)
• Australian Working Rights
• Drivers licence
• Police check (refer to PD) – disclosable outcomes considered

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Incentives include:

• Diverse and inclusive organisation
• Induction and extensive Learning and Development Program
• Regular Practice Development sessions and coaching with your supervisor
• Salary Packaging providing tax benefits available for living and entertainment expenses
• Excellent conditions including paid parental leave, a monthly accrued day off, generous long service leave, wellness and gratis leave
• Employee Assistance Program (EAP)

How to apply:

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description please contact:

Rajeev Ranjan: 08 6252 0420 / [email protected] using the subject line: Intake & Assessment Worker - NDIS Access Grant Project enquiry via EthicalJobs.

We respectfully request no recruitment agency applications.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

A position description is attached.