We support individuals living with mental health challenges to achieve outcomes they value.

Position details

• Full-Time, Permanent
• Classification: SCHADS Level 4 with a salary range of $82,123 - $88,367 per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Brisbane South, QLD

About Neami National

"We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 38,000 people living with mental health challenges across Australia and offer more than 70 services, over 45 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention."

About your new role

The Lived Experience Intake and Assessment Workers (LEIAW) model Peer Practice and Lived Experience ways of working as part of a transdisciplinary team including mental health clinicians, mental health registered nurses, and consultant psychiatrists (MSAMHS) as part of the co-location with MH CALL.

Lived Experience practitioners represent 50% of the workforce at Brisbane South's HTHPS. LEIAWs use a process of mutual listening, learning, being, and doing to walk alongside the consumer to make sense together of what is important in their needs and response.

What you will bring to the role

• Personal lived or living experience of mental health challenges, distress, injustice, and journey of wellbeing/healing, and ability to apply learnings as your primary way of working
• Understanding of the Lived Experience principles, values, and collective knowledge
• Experience with supporting people experiencing mental health challenges to participate in mental health intake processes
• Well-developed computer skills, including working with client information systems, maintaining accurate documentation and data collection
• Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines in a fast-paced, changing, and agile phone service environment

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, an ADO off each month, Gratis Leave and Wellness leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance.

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Current drivers licence (Desirable)
• Australian working rights
• Appropriate evidence of vaccinations as per the Vaccine Preventable Diseases (VPD) requirements: Hepatitis B, Measles, Mumps. Rubella (MMR), Varicella (Chickenpox) and Pertussis (Whooping Cough) [remove if not QLD site requiring VPD]

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal.

If you have any further questions not addressed in the job advertisement or position description, please contact:

Hiring Manager:Lisa White | Service Manager Head to Health IAR | [email protected], using the subject line: Intake and Assessment Worker - Lived Experience enquiry via EthicalJobs.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.