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Intake and Assessment Officer - Country SA / Multiple Locations

Neami National

We support individuals living with mental health challenges to achieve outcomes they value.

Position details

  • Part Time Permanent (0.8 FTE)
  • Classification: SCHADS Level 4 with a salary range of $82,123 - $88,367 per annum (pro rata) + Superannuation
  • Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
  • Location: Head to Health Intake and Assessment Referral Service, Country SA, Whyalla, Port Pirie and Port Lincoln etc. However remote or hybrid working arrangements will be considered

About Neami National

"We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 38,000 people living with mental health challenges across Australia and offer more than 70 services, over 45 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention."

About your new role

The Intake and Assessment Officer is part of a multidisciplinary mental health team, delivering high quality mental health intake, assessment, triage, and referral services for individuals in the community who experience mental health issues and are seeking support. The priority of the HtH IAR Service is to connect people seamlessly to the most appropriate local service to meet their identified needs, consistent with the 'stepped care' approach.

Intake and Assessment Officers will provide an initial identification and assessment of individuals' needs, as well as assist people requiring general information.

The officer will have responsibility for undertaking an assessment using the Commonwealth's Initial Assessment and Referral Decision Support Tool (IAR-DST), and work closely with the clinicians within the team to determine the level of clinical oversight, and key decisions required in matching people with the appropriate support service.

What you will bring to the role

  • Certificate IV in Mental Health/ Community Services/ Youth Work/ Diploma in Counselling (or equivalent)
  • Compliant with SA Health workplace health and safety requirements, including Requirements for Workers in Healthcare Settings
  • Demonstrated experience in the provision of mental health intake, assessment and supporting consumers with presenting mental health concerns.
  • Engage consumers, using a strengths-based approach.
  • Experience working with client information systems, maintaining accurate documentation and data collection.
  • Proven ability to work autonomously and collaboratively within a team.
  • Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations in an empathetic manner.
  • Ability to adapt communication style to meet the needs of a diverse range of people.
  • Proven ability to work productively in a changing and agile environment

What will Neami offer in return?

  • Generous leave entitlements including paid parental leave, Gratis Leave and Wellness Leave
  • Professional development through regular practice development sessions and coaching with your supervisor
  • Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
  • Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
  • Flexible work arrangements are available for maintaining your work-life balance

What the role requires

  • National Criminal History Check (police check) - disclosable outcomes considered
  • Current Working with Children Check - required before commencement of work
  • Current Australian drivers licence and access to a car
  • Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

  • Click the 'Apply Now' button where you will need to create a username and password.
  • Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

  • Diana Calic, Clinical Services Manager, at [email protected]using the subject line: Intake and Assessment Officer - Country SA / Multiple Locations enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

  • We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
  • We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

How to apply

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