For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Full-Time, Permanent Position
• Classification: Registered Nurse Level 4 with salary range of: $129,487 - $146,836 per annum + Superannuation; or Health Professional Level 4 with a salary range of: $128,617 - $149,207 per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Generous above-award pay and entitlements (see details below)
• Location: Burswood, WA

About your new role

The Clinical Services Manager (CSM) leads and manages the multidisciplinary Youth Enhanced Service (YES) team to deliver high-quality, evidence-informed and person-centred mental health care to young people in the Perth South Primary Health Network (PHN) region.

The CSM is responsible for service operations, clinical governance, quality improvement and external partnerships that support the safety, responsiveness and effectiveness of the YES program. The CSM will work collaboratively with the Senior Manager Operations Youth Services, internal Neami teams, and sector partners to ensure the service is responsive to local needs, reflects co-design outcomes, and meets contractual obligations.

A key function of the role during the establishment phase will be to support implementation activities including local service design, stakeholder engagement, recruitment, induction and service setup.

The CSM will oversee safety and support planning, supervision, and integrated service delivery across the diverse workforce of clinicians, lived experience peer workers, and operational support. In addition to team leadership responsibilities, the CSM may hold a small caseload to maintain direct client engagement and model high-quality, relational practice.

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.

We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

• Connecting
• Collaborating
• Learning
• Belonging

What will Neami offer

• Generous additional leave entitlements including 16 weeks Paid Parental Leave, an Accrued Day Off each month (Nurses Award only), 6 weeks Paid Partner Leave, 2 days Wellness Leave, 2 days additional Carer's Leave and 3 days Compassionate Leave per occasion
• Access to paid study leave and discipline-specific paid external supervision
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance.
• 17.5% Annual Leave Loading

What you will bring to the role

• Formal tertiary qualification in Psychology, Social Work, Occupational Therapy, or Mental Health Nursing
• Accredited registration with a relevant professional body (e.g. AHPRA, AASW, ACA)
• Extensive experience in leadership within youth mental health service delivery, including intake or assessment services
• Demonstrated understanding of the developmental needs of young people aged 12-25 and ability to lead youth-centred, developmentally responsive services
• Experience in trauma-informed, recovery-oriented, and culturally safe practice, including work with LGBTIQA+, neurodivergent and Aboriginal and Torres Strait Islander young people
• Strong clinical and operational leadership skills, including the ability to engender an inclusive, caring and productive team culture
• Experience building and maintaining partnerships with external stakeholders, such as headspace, CAMHS, primary care, education and AOD services

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Current AHPRA registration (for Psychologists, Occupational Therapists, or Mental Health Nurses), or
• Full membership with the Australian Association of Social Workers (AASW) for Social Workers
• Current Australian drivers licence and access to a car
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

• Click the 'Apply Now' button where you will need to create a username and password.
• Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

• Jamie Waring, Senior Manager Operations - [email protected], using the subject line: Clinical Service Manager - Burswood enquiry via EthicalJobs. 

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.
If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Please note we are actively recruiting to this role and as a result this position may close earlier than expected. Please apply now so you don't miss out on this opportunity!

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.