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Clinical Service Manager - Alice Springs

Neami National

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

  • Full-Time Permanent
  • Classification: Registered Nurse Level 4 $134,012 - $151,993 per annum + Superannuation OR
  • Classification: Health Professional Level 4 $133,123 - $154,424 per annum + Superannuation
  • Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
  • Location: Alice Springs, NT 0870
  • Incentive - Sign on bonus available

About your new role

This is an exciting new role that will be responsible for overseeing the new Alice Springs Medicare Mental Health Centre (ASMMHC). ASMMHC provides the Alice Springs community an alternative service to attend when experiencing mental health crisis. The centre provides free, immediate, short and medium-term care to adults over the age of 18 years with the aim of making it easier for anyone living in Alice Springs to access equitable, free, and quality mental health support. We offer a welcoming place for people to access mental health information, services and supports from qualified professionals (cultural, clinical and lived experience staff) over extended hours. The Clinical Service Manager (CSM) will lead a multidisciplinary team to deliver a service that will reflect principals of Cultural Safety, Trauma Informed Care and Recovery Oriented practice.

The ASMMHC service provides a holistic approach to care, addressing a range of social, physical, and emotional needs informed by the Collaborative Relational Practice (CRP) and supported by best practice in evidence-based and evidence informed care. The ASMMHC service has a strong focus on lived experience and provide support via a high engagement, multi-disciplinary crisis model.

The Centre will receive referrals from GPs in the area, public mental health services, emergency services, community organisations as well as self-referrals from members of the community. The multidisciplinary team will screen referrals to determine suitability, assess individual needs and assist access to appropriate services delivered by the team and other community and health providers. The Centre will be open extended hours to increase access to the Alice Springs community.

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.
We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

  • Connecting
  • Collaborating
  • Learning
  • Belonging

What will Neami offer

  • Generous leave entitlements including Wellness Leave and Parental Leave (pro-rata if part-time)
  • Access to paid study leave and discipline-specific paid external supervision
  • 17.5% Annual Leave Loading
  • Flexible work arrangements are available for maintaining your work-life balance
  • Professional development through regular practice development sessions and coaching with your supervisor
  • Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
  • Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
  • Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

What you will bring to the role

  • Formal tertiary qualifications in Nursing, Psychology, Social Work, Occupational Therapy or related
  • Current full registration as an Enrolled Nurse/Registered Nurse/Nurse Practitioner with current annual practicing certificate from the Australian Health Practitioner Regulation Agency (AHPRA), OR
  • Current full registration as a Psychologist, Occupational Therapist or Registered Nurse with current annual practicing certificate from the Australian Health Practitioner Regulation Agency (AHPRA), OR
  • Current full registration as a Social Worker with the Australian Association of Social Workers (AASW),

Essential Requirements

  • Formal tertiary qualification as a Registered Psychologist, Occupational Therapist, Registered Nurse or Accredited Mental Health Social Worker. - Current annual practicing certificate from the Australian Health Practitioner Regulation Agency (AHPRA) essential, or a Social Worker with AASW Membership. - Experience working in cross cultural settings, especially with Aboriginal and Torres Strait Islander People
  • Significant experience working with people and services within the Aboriginal and/or Torres Strait Islander communities
  • Experience and knowledge working with consumers that identify as Aboriginal and/or Torres Strait Islander
  • Experience working within a recovery-oriented service
  • Excellent communication skills - Computer literacy and written communication skills

Desirable

  • Post Graduate qualifications in Mental Health
  • Accreditation or Credentialing in Mental Health
  • Experience managing Lived Experience workforce

What the role requires

  • National Criminal History Check (police check) - disclosable outcomes considered
  • Current Working with Children Check - required before commencement of work
  • Australian working rights
  • A valid driver's licence

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner) or attached.

To apply for this position, please:

  • Click the 'Apply now' button where you will need to create a username and password
  • Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Shilpa Ullagaddi: Senior Manager Operations - 0428 803 319 / [email protected] using the subject line: Clinical Service Manager - Alice Springs enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If you have any technical issues when applying for this role, please email [email protected] for assistance.

If your application is shortlisted:

  • We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
  • We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.

Apply now

Applications for this role will take you to the employer’s site.

Neami National's logo
Apply now

Applications for this role will take you to the employer's site.

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