ABOUT THE ORGANISATION

Northside Community Service is a non-profit organisation serving the community of North Canberra and beyond since 1976. We prioritise diversity, social justice, and advocating for marginalised voices. Our comprehensive services include early education for children, youth programs, family support services, aged care support, housing initiatives, community development, outreach, and volunteer programs.

ABOUT THE ROLE

Northside now has an opportunity for a Team Leader (Intake and Operations) to join their team in Canberra on a Full-time, Ongoing basis.

To proficiently oversee the intake and operations for Aged Care services, ensuring a seamless and accurate initiation of care for clients. This role is dedicated to maintaining robust rostering systems, up-to-date client management, and compliance with Aged Care regulations. The objective is to enhance service efficiency through technology, uphold service excellence, and collaborate across departments to continually elevate the standard of care

A copy of position description with full list of key responsibilities and duties is attached. 

ABOUT YOU

To be considered for this position you will need to meet the following criteria (but not limited to):

• Relevant degree in Nursing, Occupational Therapy, Psychology or related fields, with experience in aged care or home support.
• In-depth knowledge of the organisation's aged care offerings and the related policies.
• Proven aptitude in leading aged care teams, setting clear objectives, and enhancing staff skills.

ABOUT THE BENEFITS

This is a great opportunity to apply your skills in a professional and ethical organisation serving the Canberra region.

Northside offers:

• An attractive salary of $104,184.60 – $108,900.32 per annum (including super).
• Not-for-Profit Organisation Salary Packaging benefits, reducing tax and increasing take-home pay.
• Generous leave provisions including Personal/Carer (13 days), Paid Holiday Shutdown (3 days), Paid Parental leave, study leave (5 days), and more.
• Annual pay point progressions within the pay level.
• Professional development and learning opportunities.
• Supportive and collaborative team environment with a focus on professionalism.
• Career progression opportunities across our organisation.

EMPLOYMENT WITH NORTHSIDE

Northside Community Service prioritises child safety in its recruitment process. Candidates will be assessed on previous workplace performance and understanding of child safety requirements, including Mandatory Reporting and the ACT's Reportable Conduct Scheme. Successful applicants must undergo screening (Working with Vulnerable People Card and National Police Check) for suitability in child-safe environments.

Safety is paramount at Northside, and candidates will be briefed on our safety approach. Candidates will receive a comprehensive induction on Northside's safety protocols.

Northside Community Service is an Equal Opportunity Employer, valuing inclusion, diversity, and equal opportunities. We seek individuals with diverse backgrounds, skills, and experiences, including Aboriginal and Torres Strait Islander people, the LGBTIQ+ community, people with disabilities, and other diverse groups.

To submit your application, click Apply Now.

Confidential enquiries may be made by contacting Human Resources (02 6171 8000) or emailing [email protected], using the subject line: Team Leader - Intake and Operations enquiry via EthicalJobs.