• Provide quality customer service to Mosman Council library customers
• Join a close-knit and supportive team at a progressive lower north shore council
• Part-time permanent opportunity available (17.5 hours per week)
• Total package from $24,910 to $29,519 pa plus super
• Weekend role with one Monday - Friday shift

About Council and its Culture

We offer diverse and rewarding work with a range of benefits including:

• Travel Subsidy Program
• Tertiary Assistance
• Access to Fitness Passport
• Genuine work life balance

Additionally, our staff can deliver on initiatives that have a tangible impact on the daily lives of residents.

About the Team and the Role

The team you will join is welcoming and knowledgeable and ready to collaborate to continually improve our systems and processes.

We are looking for a customer service superstar to provide support and advice to the Library’s customers in provision of lending services, primarily on weekends.

Your day to day will involve shelve and shelf-check library items, dealing effectively and efficiently with external stakeholders including customer service requests, answering general and directional enquiries and transactions.

You will also occasionally contribute to library programmes and events.

Working hours are Saturday and Sunday, 9:30am - 4:30pm. One 5.5-hour shift will be completed Monday - Friday, and this da will be negotiated with the successful
candidate.

About You

To be successful in this role you will hold a higher school certificate or equivalent.

You will bring a strong team orientation, with good organisation skills and the ability to meet deadlines and work under pressure.

You will also hold good interpersonal communication skills, including conflict resolution and negotiation.

In addition to the above, you will hold a valid Covid-19 vaccination certificate.

The position is identified as a Child-Related position under the Commission of Children and Young People
Act 1998 and the successful candidate is required to hold a valid Working With Children Check.

How to Apply

If you enjoy diverse work where no day is the same, apply now! You will be able to find out more about the role and access Position Description.

All enquiries regarding this position will remain private and confidential and can be directed to Chris Pigott on 9978 4017.

Interested, like to know more? Please go to the Careers at Council page of our website here.

A position description is attached.

Mosman Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Mosman Council is committed to creating safer communities for children and young people.