Are you highly organised, tech-savvy and wanting to make a meaningful impact? MSV is seeking to appoint two, part-time (3 days per week) Operations & Systems Administrators who will play a pivotal role in ensuring the smooth operation of our services for clients while providing excellent systems support to our dedicated team of case workers.

MSV is a specialist statewide community legal centre. We provide free financial counselling, legal and social work services to Victorians in mortgage stress. Our clients are complex, ineligible for other intensive supports and often at risk of homelessness. MSV’s casework informs our systemic advocacy work.

ABOUT THE ROLE

Reporting to the People & Operations Manager, the Operations & Systems Administrator role is truly multifaceted, blending administrative, technical, and operational responsibilities. As a result, this position requires strong organisational, technical and communications skills and experience.

ABOUT YOU

You have a unique blend of technical expertise, strong organisation, interpersonal skills and a proactive attitude. You have excellent time management and planning skills to ensure the smooth running of day-to-day operations. You can troubleshoot IT issues and support colleagues with their systems challenges.

Key Responsibilities

Reception & Front Desk Support – Create a professional and welcoming environment by greeting visitors and handling calls.

IT Systems & Software Management – Ensure effective use and maintenance of MSV IT platforms, case management, and communication software.

Document Management & Branding – Design and set up document templates, ensuring uniformity in branding, formatting, and style while maintaining version control.

IT Support – Assist staff with IT-related queries, software installations, updates, and general troubleshooting.

Adaptability & Resilience - Ability to adjust to changing priorities in a fast-paced work environment.

Operational & Administrative Assistance – Manage office supplies, liaise with hardware/software providers, support event logistics, and coordinate training bookings.

Executive Support – Provide administrative assistance to the CEO and Deputy CEO.

General Administrative Duties – Support MSV’s integrated practice and other business functions as required.

ADDITIONAL BENEFITS

• Salary $76,019.00 per annum (pro rata) (SHADs level 3.1+3%), excluding superannuation
• 11.5% superannuation.
• Five weeks paid annual leave with 17.5% leave loading.
• Paid Christmas closure in addition to paid annual leave.
• Flexible working arrangements (potential to work 40% from home).
• Salary packaging (up to $15,500 per annum).
• CBD office on Wurundjeri country with modern facilities including end of trip bike storage, shower suite.

If you would like the opportunity to have a confidential conversation about the role, please contact Phyllis Campbell-McRae on 0431 925 987. 

A position description is attached.