Animals Asia is a progressive, dynamic and global organisation making great advances in animal welfare predominantly in China and Vietnam, but with reach across Asia. If you are looking for a career move that will enable you to play a key role in creating significant, lasting change you will be excited about working here.

In 1998, we set out with a primary goal of ending bear bile farming – a horrific trade that is arguably the world’s cruelest form of animal abuse. In 2017, the Vietnamese Government announced its partnership with Animals Asia to bring this to an end. We are focusing on raising funds to build a new sanctuary in Vietnam so we can bring the last of the country’s bile bears home. There has never been a more exciting time to join the team and be part of this historic, rewarding journey. We are also at the forefront of ending elephant riding in Vietnam – a model which we hope can be rolled out across the rest of Asia.

Our fundraising team is equally progressive and exciting. You will be joining an exceptionally talented, passionate and dedicated group of people, and we have the ambition to match our potential. In 2022, Animals Asia raised over $17m globally but this is still only the tip of the iceberg – we could do so much more and investing in the right people to join our team is critical.

Job Purpose

To manage the insights function of the Data team, providing detailed and insightful analysis that will inform the direction of Animals Asia’s fundraising strategies. This role is critical to our fundraising success. You will raise visibility of insights across the department and influence decision making, ensuring that we lead with our data to optimise income generation and improve the donor experience. You will need to have advanced technical skills to manage our custom data warehouse and BI tool, Tableau, as well as using Blackbaud CRM. There is a real opportunity here to shape our insights journey and help us to grow a healthy data culture, with scope to revolutionise the way our data is used in moving towards machine learning. This is an exciting role that would suit a highly motivated individual looking to make an impact, helping Animals Asia to succeed in data-led fundraising and achieve ambitious targets.

Work Location:

100% remote work

Key Responsibilities

Insights management

• Leading on comprehensive analysis and interpretation of our fundraising initiatives to facilitate the rapid growth of donation income, identifying and recommending improvements that will increase net revenue or ROI.
• Leading on the ways in which insights and analytics are presented and engaged with across the organisation, ensuring consistency and accessibility.
• Evaluating and implementing methods to improve data literacy across the department, liaising with external agencies as needed.
• Overseeing the continual development of our segmentation model to optimise data targeting and increase income generation.
• Consulting on departmental projects, helping teams to make data-led decisions e.g., developing effective supporter journeys.
• Managing and evaluating our analytics techniques, systems, and tools, researching the best ways to interrogate and visualise data.
• Leading on the development of donor analysis, profiles and reports e.g., calculate Donors Lifetime Value (LTV).
• Managing the benchmarking of Animals Asia performance, both internally and against market / industry standards.

Strategic planning

• Actively contributing to the Data team’s overarching strategic vision.
• Managing and developing the short- and long-term insights strategy.

Data warehouse technical management (“Fundata”)

• Managing the Extraction, Transform, Load (ETL) process.
• Overseeing data architecture and developments to this.
• Technical troubleshooting e.g., SQL server job failure reports.
• Leading on the documentation of rules, instructions, and stored procedures.

BI tool technical management (Tableau)

• Overseeing system configuration e.g., data sources.
• Managing system access and security e.g., users, roles and permissions.
• Managing the refresh schedule; ensuring automated global queues and processes are fully operational, testing and troubleshooting as required.
• Managing and developing the report structure e.g., departmental and SMT workbooks, worksheets, views, dashboards, and visualisations.
• Leading on the documentation of rules, instructions, and stored procedures.

Data management (Blackbaud CRM)

• Managing areas of CRM administration and configuration as appropriate.
• Consulting on and supporting data cleaning, governance, and collection to ensure structured information that can be turned into valuable insights.
• Ensuring adherence to data protection e.g., local compliance regulations are understood and met, and applying sector best-practice guidelines.

Relationship management

• Working in close consultation with all members of the Data team to ensure a joined-up approach and avoid siloed working.
• Building effective cross-team relationships, promoting positive engagement with data and insights and helping to grow a healthy data culture.
• Managing and developing key external relationships on behalf of the Data team as appropriate e.g., Dataro (propensity scoring).

Other

• Managing new-year budget implementation in consultation with Directors, overseeing income corrections, income recoding and income reallocation, and ensuring final gift allocation is clear and agreed.
• Other tasks commensurate with the role as appropriate.

Requirements

• Advanced SQL skills, both writing SQL and using SQL server.
• Advanced skills using BI tools e.g., Tableau, Power BI.
• Advanced skills using a data warehouse and ETL process.
• Experience using CRM systems (Blackbaud products – desired).
• Experience of overseeing data segmentation hierarchies.
• Experience of managing a direct report.
• Strong understanding of Data Protection law and GDPR.
• Problem-solver with strong business and numeric sense.
• Prioritisation skills, able to plan and manage workloads.
• Good communication and interpersonal skills.

How to Apply

Interested parties please click on Apply Now to apply for the job by attaching your cover letter and CV. Only shortlisted candidates will be notified.

Personal data collected will be treated in strict confidence and used solely for recruitment purposes.

Animals Asia values candidates with different backgrounds, experiences, and perspectives. We welcome applicants of every ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, or veteran status. We are committed to building an organization that creates an inclusive environment for all.