An exciting opportunity for an experienced Senior Quality Assurance Officer to join our MMT Care team on a full-time basis. The successful candidate will be responsible for investigation and revision of reportable incidents, mandatory reporting and data analysis.

Duties include:

• Chair & lead the management of the Quality, Safety & Governance Committees when required
• Contribute to the process for renewing/gaining accreditation/licensing
• Monitor, review, investigate and report client related incidents and restrictive practices through the NDIS Commission portal
• Assist in preparing, planning and facilitating the NDIS Commission external audit cycle including supporting clients and staff to understand the quality requirements and external audit process
• Assist in the development and implementation of a Quality Management system across the state
• Regular data analysis, with a focus on obtaining a proactive approach to compliance
• Development, reviewing and updating of policies and procedures
• Manage reportable incidents and compliance ensuring processes are in line with relevant legislative requirements and organisational values
• Investigation of non-conformances and implementation of corrective actions with the support of management.

The successful candidate will be able to display the following criteria;

• Tertiary qualifications within a Quality Assurance or other relevant area.
• Knowledge and understanding of the NDIS Quality & Safeguards framework
• Working knowledge of and exposure to the NDIS environment including NDIS price guide; claim management; funding and reporting requirements
• Ability to prioritise multiple activities while maintaining a solution focused approach
• Attention to detail and accuracy
• Excellent written communications skills supporting an ability to produce quality reports and briefs
• Ability to identify opportunities for continuous improvement to achieve quality outcomes

What we can offer you:

• Flexible working arrangements
• Excellent Salary
• Growing organisation
• Fantastic work culture

If this sound like the opportunity you have been looking for, we would like to hear from you. Submit your application online by clicking the 'Apply' button below and our Recruitment team will be in touch once the application has been reviewed.