• Part time contract for 6 months | 36 hours per week
• Located in Fitzroy Melbourne | Charcoal Lane Restaurant  
• Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

You will be joining Charcoal Lane Restaurant to achieve commercial success for the restaurant and catering business. Assist in meeting (and exceeding) income and profit targets, whilst working in close collaboration with the Program Manager and staff to achieve program outcomes for disadvantaged Indigenous young people.

Your key responsibilities will be to:

• Motivate and guide trainees and casual staff to work productively
• Prepare restaurant floor for lunch and dinner service to a high standard
• Communicate service standards through pre-service briefing with staff
• Assist the Restaurant Manager in delivering on the job training and coaching for all trainees
• Assist Restaurant Supervisor & Event Coordinator with events and catering
• Knowledge of Point of Sale (POS) system, assisting with maintenance of data
• Participate in safe work practices in the workplace and use equipment safely

Requirements for Success

• You will have experience in training and coaching in hospitality
• A passion for providing exceptional customer service
• Experience working and training in a fine dining environment
• Demonstrated success in increasing food and beverage sales

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• NFP salary packaging benefits reducing taxable income (details via Advantage)
• Generous discounts with hotels, travel insurance and major retailers
• Free, confidential counselling services via our EAP
• Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email [email protected].

For more information, feel free to view the Position Description via  Charcoal Lane Restaurant Supervisor & Training Coordinator PD Final 2016_1 (1).docx. For further information regarding working with us visit Working for Mission Australia.