• $76,228 + super + not for profit salary packaging benefits
• Permanent Full-Time role
• Location: Dandenong VIC 3175
• Rewarding work - every day you know you are making a real difference

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. Driven by our Christian purpose and values, we unite in solidarity with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Are you an experienced admin professional ready to bring your skills to a role with purpose? At Mission Australia, we're looking for a confident, organised, and proactive Administration Officer to join our team in Dandenong, VIC.

In this incredible role, you'll be the first point of contact for visitors, calls, and emails, while also managing critical admin functions that keep our office - and our life-changing community services - running smoothly. You'll work with autonomy, apply sound judgment, and bring order to busy workflows, all while being part of a supportive, purpose-driven team committed to helping Australians in need. If you're ready to take the next step in your admin career and want your work to truly matter, this is your opportunity to make an impact.

Your Key Responsibilities:

• Provide confidential and professional administrative and secretarial support to management, using sound judgment and initiative.
• Manage front office duties, including greeting visitors, handling enquiries, and coordinating meetings and appointments.
• Maintain accurate and up-to-date records, databases, and filing systems in line with organisational policies.
• Assist with financial administration tasks, including processing reimbursements and reconciling expenses.
• Coordinate and support meetings and events, including scheduling, room bookings, catering arrangements, and minute-taking.
• Respond promptly and appropriately to enquiries and complaints, ensuring confidentiality and adherence to Mission Australia policies.

Requirements for Success

• Proven experience in providing administrative and secretarial support.
• Ability to prepare and collate meeting materials, including agendas, minutes, and reports.
• Strong organisational skills with the ability to prioritise workload effectively.
• Excellent communication skills to build and maintain relationships internally and externally.
• Ability to work effectively in a busy and complex work environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn organisation-specific systems.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] using the subject line: Administration Officer enquiry via EthicalJobs or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected] using the subject line: Administration Officer enquiry via EthicalJobs.

Find out more about a career with Mission Australia.

How to Apply

Click 'Apply Now' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.