• Manage a new team delivering outreach services to clients supporting recovery and wellbeing due to COVID-19
• Fixed term 10 month role | Full time with Company Car
• Remote & Melbourne Location

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

The Pop Up Community Mental Health and Wellbeing Service (CMHWS) is a new initiative developed to meet the increased demand for mental health support as a result of the COVID-19 pandemic. CMHWS provides wellbeing supports tailored to a person’s individual needs including early intervention, specialist referrals, assistance for families and carers, clinical oversight, clinical mental health assessment, treatment and acute care. The service will support people of all ages experiencing psychological distress or mental ill health.

We are seeking an experienced, high performing Service Manager for a 10 month fixed term, full time opportunity in the Melbourne metro and regional area. Working remotely, you will lead and direct a new team in all aspects of the program and ensure a high standard of service delivery consistent with Mind’s Model of Recovery Oriented Practice and the My Better Life model. As this position requires travel across Melbourne a fully maintained company car is provided.

Key responsibilities

• Lead and manage services to clients, families and carers in line with the My Better Life model.
• Provide leadership to ensure delivery of safe, effective recovery orientated care.
• Guide and mentor a high performing team by engaging staff, setting clear direction and performance expectations.
• Deliver targeted and integrated case managed responses to clients by holding a reduced caseload.
• Manage and be accountable for achievement of service performance and budget targets.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
• Experience working with adults and young people with mental health issues and complex needs, and expertise interacting with families and carers.
• Proven leadership and management skills whilst experience directing a mobile workforce is desirable.
• Successful track record in relationship development, management and strategic partnerships.
• Experience in financial management, budget control and reporting.

Benefits

• Attractive Not For Profit Salary Packaging benefits.
• Monthly Rostered Day Off.
• Flexible work arrangements - opportunity to work from home.
• Fully maintained company car for private use.

Interested?

To obtain a position description and apply online click Apply Now to visit Jobs@Mind - reference number 14657.

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill-health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.