• Exciting opportunity for a Rostering and Workforce Advisor to contribute to efficient workforce management and operational success at a leading mental health provider
• Permanent, Full time role
• Hybrid, Work from home 

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion. 

About the role

The Commercial Operations team supports Mind Australia’s Residential and Fee For Service lines of business by ensuring business systems and processes support effective and sustainable operational service delivery and revenue collection across a number of funding streams. 

We are seeking a self-motivated Rostering and Workforce Advisor for a Permanent, full-time opportunity to work at our Central Office in Burnley. With work from home options, you will be responsible for ensuring the efficient and effective workforce management of Minds NDIS funded Housing with Supports service, block-funded residential services, and other services to meet the support needs of our clients and compliance requirements of funders. This role reports to the Manager, Workforce Planning and collaborates closely with the Workforce Administrator. 

Key responsibilities

• Draft Master Rosters in line with Rosters of Care (RoC) and/or resident support needs, ensuring that rosters are financially sustainable and flexible to respond to changing funding levels.
• Undertake responsibility for roster-related tasks, including planning, coordination, implementation, and administration.
• Provide coaching and advice to Service Managers to facilitate understanding and implementation of rosters.
• Monitor working rosters against master roster, identifying and resolving any discrepancies.
• Collaborate with Service Managers and Finance Business Partners to ensure recommended rosters are developed and implemented within the budget.
• Analyse data to identify areas for improvement and maintain accurate and current data for reporting purposes. 

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in a Business-related discipline, or similar field as designated by Mind, or demonstrated experience in an equivalent role.
• Demonstrated experience in Workforce Management, rostering and planning across a large multi-location work environment, including the use of rostering systems is essential.
• Working knowledge of the National Disability Insurance Scheme and Roster Coster is advantageous.
• Ability to interpret and apply remuneration outlined in industrial instruments such as Awards and Enterprise Agreements.
• Excellent attention to detail and written and verbal communication skills. 

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Access to Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members. 

Interested?

To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 494761. Please contact the person below for more information. 

Louise Slater – Manager, Workforce Planning

[email protected] 

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.