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Peer Practitioner - Dandenong

Mind Australia
  • Be involved in the establishment of the new Locals – a key system transformation
  • Deliver positive, person centred wellbeing services to people with mental health and AOD challenges
  • Permanent employment (Full time or part time)
  • Dandenong location 

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion. 

About the service

The Adult and Older Adult Mental Health and Wellbeing services, also refer to as “Locals”, are a key recommendation from Victoria’s Royal Commission into the mental health service system’s transformation. The Locals will act as the ‘front door’ service to the mental health system and will provide a continuum of care and support, including clinical interventions, wellbeing supports, and therapeutic support through an integrated mental health and alcohol and other drug framework approach. These services will have a ‘no wrong door’ policy, ensuring accessibility to all individuals seeking support. 

About the role

The initial phase of the service is planned to be operational from early December. This is a telehealth service that will move to a temporary or permanent designated location in Dandenong during the early part of 2024.

For this initial phase of the service work may be done either from home, from an existing Mind site or an existing site of one of the Locals consortium partners. There is an expectation to travel to a physical local as negotiated for induction, training and/or collaboration where needed. Mind will consider individuals located in any area across Victoria for this secondment opportunity.

As the establishment of the Local develops, the role will be required to expand service delivery from telehealth to include face to face support, group and outreach where required. 

Key responsibilities

  • Deliver high quality wellbeing supports.
  • Utilise your own lived /living experience of mental ill health, alcohol and other drugs challenges and recovery to inform your work and the work of the team.
  • Deliver high quality in person and outreach services and facilitate positive educational and social experiences.
  • Support clients to remain in the community, promote their wellbeing and enjoy a meaningful life through a staged approach to recovery.
  • Provide information and mentoring to clients to establish relationships with families and carers, create community networks and access to relevant services.
  • Plan and deliver group programs that aid clients to build their skills and focus on recovery.
  • Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to client’s recovery goals. 

What you’ll bring

  • Tertiary qualifications in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy, Community Services or other professional field as designated by Mind are preferred, and/or equivalent experience in a similar industry.
  • Completion of Intentional Peer Support Core and/or Advanced training will also be considered as an alternative to tertiary qualifications.
  • Previous experience in using lived experience expertise in a dedicated Peer role strongly desirable
  • Experience, expertise and/or desire in working directly with people with mental health issues, and their families and carers.
  • Experience and/or commitment in providing empathic person-centered relational support.
  • Experience or ability to acquire skills in understanding needs and working collaboratively to plan wellbeing supports using evidence informed approaches and tools.


  • Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
  • Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading.
  • Learning and development opportunities.   
  • Work within  a passionate and collaborative team as part of establishing a new service 


To obtain a position description and apply online click Apply now to visit Mind Careers - reference number 494288. Please contact the person below for more information.

Lisa Williams, Locals Establishment Service Manager

[email protected]   

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.

How to apply

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