• Opportunity to support the management of crucial facilities for a leading mental health services provider
• Permanent role | Full time
• Hybrid WFH & Burnley Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Facilities Management Services business unit manages all Mind properties across Australia. Facilities Management is responsible for maintaining Mind assets, overseeing property leases, capital projects, tenders and contracts. It also manages facilities related services including essential services, cleaning, security, waste, pest control, contractor management and all facilities related data and documentation.

We are seeking a highly motivated, experienced, Facilities Coordinator for a permanent, full time opportunity in the Burnley area. You will play a vital role in ensuring safe, compliant, and well-maintained spaces across Mind properties, managing maintenance, contractors, and compliance. You will support site teams, maintain systems, and uphold service standards to meet stakeholder needs.

Key responsibilities

• Act as a first point of contact for site-based teams for all facilities related matters.
• Oversee the coordination of reactive and cyclical maintenance works across Mind properties, ensuring timely and cost-effective resolution of issues.
• Support and develop the implementation of health and safety policies and contribute to a culture of proactive risk management across all sites.
• Liaise with external contractors and vendors to ensure services are delivered to agreed SLAs and standards.
• Maintain up-to-date records of maintenance schedules, compliance registers, safety audits, and risk assessments.

What you’ll bring

• Certificate IV or Diploma in Facilities Management, Property Services, Building Maintenance, or relevant experience (or working towards).
• Proven experience in a facilities, property, or maintenance coordination role, within a customer service industry.
• Strong coordination and organisational skills with the ability to manage competing priorities and deliver timely outcomes.
• High level of administrative capability, including maintaining registers, records, and reports using facilities or asset management systems.
• Strong interpersonal and communication skills with the ability to engage effectively with a wide range of stakeholders, including site-based teams, senior management and executive level. 

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.

Interested?

To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 497640. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Justin Nevill – Senior Manager, Facilities & Procurement, Property

[email protected]

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected] 

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.