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Administration Support Officer - Adelaide

Mind Australia
  • Provide administrative assistance to a team supporting and empowering clients facing mental health challenges
  • Permanent Part-time | 22.8 hours per week
  • Working location in Adelaide's East end of the CBD

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. 

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. Mind has been supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives for more than 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

Mind Australia offers a varied and diverse range of services within South Australia and Western Australia. These include psychosocial outreach support, housing and support services, transitional and care coordination-based support, transition from acute settings to community support, residential rehabilitation services for young people and adults, early intervention and prevention support for young people, and therapeutic services.

We are seeking a professional, self-motivated Administration Support Officer for a permanent, part-time (22.8 hours per week) role. You will provide high-level reception, client support, and administrative assistance to the General Managers and the team in South Australia, and remotely in Western Australia. Acting as the primary point of contact, you will manage client, family, carer, and stakeholder enquiries, provide information, book appointments, greet visitors, and deliver professional, timely administrative support to ensure the effective delivery and day-to-day functioning of our services.

Key responsibilities

  • Provide high level administrative support to the General Managers and the SA/WA Leadership team on a broad range of tasks in a timely, accurate manner.
  • Manage a range of administrative functions including IT services, incoming and outgoing mail, stationery and service supplies, equipment maintenance, and facilities management.
  • Perform reception duties including answering phones, emails, booking and confirming appointments.
  • Assist in administrative functions for meetings and events including scheduling, catering, developing, and disseminating agendas and minutes.
  • Perform timely and accurate data entry, analysis, and extract data to meet both internal and external reporting timelines.

What you’ll bring

  • Certificate IV in Business Administration and/or experience in administrative support in the health, medical or community services sector.
  • Significant experience in administrative support, reception, data entry and customer service.
  • High level organisational skills with demonstrated ability to prioritise, manage multiple complex tasks, work under pressure and meet deadlines.
  • Strong Microsoft Office and Excel skills
  • Experience in community services, mental health, disability, social welfare, housing, healthcare or government sectors is desirable. 


  • Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
  • Fitness Passport - access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
  • Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
  • Professional development through regular supervision sessions.


To obtain a position description and apply online click on Apply Now to visit Mind Careers - reference number 495301. Please contact the person below for more information.

Renae Glouftsis, General Manager, Government & Sector Liaison

[email protected]

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.

How to apply

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