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Team Leader - Brisbane North / South

Me Well

About the role

  • Full Time
  • Ongoing position
  • Location: Brisbane North/South

The Team Leader will work in consultation with their Operations Manager to develop the NDIS service within their regions. This will involve supporting the development of operational processes and guidelines to ensure quality service to customers. This role will provide leadership, practice development and coaching sessions to service delivery staff of the Me Well service and apply coaching and mentoring principles to provide instruction and guidance on practice issues to Support Coordinators. In addition, this role together with their Operations Manager will establish and maintain strong working partnerships to support their teams and other community partner organisations to deliver the best possible comprehensive service to customers.

What you need to bring to the role:

To be successful in this role, it is essential that you are a true people person with the ability to interact and engage with people from diverse backgrounds. We are looking for people who are reliable and accountable for their actions. You will have a positive attitude and be willing to go the extra mile to ensure customers achieve their goals.

As this is a mobile role you will need to be comfortable working unsupervised, taking responsibility and acting in a calm caring manner no matter the situation. While managers and team leaders will be available to provide support and coaching along the way, your independence and confidence in day to day decision making will be important. Ideally you will be currently studying or have completed a Social Welfare qualification and have some exposure to working with customers with mental health issues.

You will also:

  • Have excellent communication skills and the ability to build and maintain relationships
  • Be able to adhere to principles and values
  • Be able to plan, organise and solve complex problems
  • Be adaptable to change and ambiguous situations
  • Hold a current police check (within the last 6 months)
  • Current Working with Children Check – required before commencement of work - Blue Card with Yellow Card Exemption or Blue & Yellow Cards (employee responsibility)
  • Hold a current Australian driver’s licence and have a roadworthy vehicle insured to a minimum level covering third party property damage (comprehensive cover is recommended)

Why you should come work with us?

Backed by Neami National (one of Australia’s most respected service providers in the mental health sector) Me Well is a national Not-For-Profit organisation setup specifically to provide services under the new National Disability Insurance Scheme (NDIS). Joining Me Well now in the early rollout stage means you will be working with us to shape how services will be delivered under the new scheme. This will be a challenging role but offers great opportunities for learning, development and career progression as the organisation rapidly expands over the next 12 months. As a Not-For-Profit you will be working for an organisation that values people from all walks of life with rich and varied skills from all sectors and professional backgrounds. Me Well also offers generous salary packaging with up to $15,900 in tax free pay per FBT year.. If you are passionate about making a real, tangible difference in people’s lives, Me Well is the place for you.

About Me Well

Me Well (Mental Health & Wellbeing Australia) is a wholly owned subsidiary of Neami National, one of the largest providers of community mental health services in Australia. Our vision is for full citizenship for all people living with a mental illness in Australian society. Our mission is to improve mental health and wellbeing in local communities.

About the NDIS

The NDIS is a person centred, market driven, social insurance scheme established to provide support for people who have a permanent or likely to be permanent disability for the whole of their lives. Its intent is to give individuals:

  • Empowerment to choose supports and services
  • Holistic person-centred planning
  • Tailored individual funding packages and portability

Application procedure

If you have the skills and experience to succeed in this role, then please apply now!

For a complete position overview, please refer to the position description below.

To discuss this position, please contact:

Christopher Miller, Operations Manager, QLD – 0438 728 047

Position to be advertised until the right candidate has been recruited.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

Please no recruitment agencies.

How to apply

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