About us

At Mercy Family Medical Clinic we aim to provide better care of the sick, investigation into their problems, and further education of those who serve.

We work as a team to provide the best quality care to our patients. This kind of cooperation, efficiency and shared vision has fostered excellence in patient care, research and education. Our team aims to provide medical services that are affordable, efficient, and delivered with genuine care to all individual patients, their families, and the wider community.

We are looking for a dynamic and experienced medical receptionist with compassion, brilliant communication skills, high level organisational skills, positive attitude, and warm personality with immaculate presentation. The ideal candidate will be a team player, have a desire to upskill, learn on the job and be an integral part of the clinic team with flexible work hours.

The Role:

• Casual with 12+ hours per week, to be reviewed as the clinic grows
• Award wage

Essential Skills:

• Understanding of privacy and confidentiality laws and requirements. 
• Ability to manage a fast-paced environment, under pressure with time management skills
• Multitasking 
• Telephony management
• Waiting Room and patient management
• Appointment scheduling
• Strong written and verbal skills
• Administration stock management
• Data entry
• Account processing for Medicare/DVA/work cover

Desirable Skills:

• Administration or business qualification
• Experience with Best Practice, MS Office, HotDoc
• General Practice Medicare item number understanding and interpretation
• Use of PRODA/HPOS.