The Role

We are seeking individuals who want to make a positive impact on young people who have experienced significant trauma, and therefore have been placed in our specialist care due to the complexity and severity of their behaviour. As part of a close team, you will provide support for children and young people in a home environment. Implementing a trauma recovery model of practice and working to structured plans, you will build long-term relationships with children and young people who often have complex behaviours, providing security, stability and consistency while building their capacity to form positive relationships with others. These roles involve shift work, including sleepovers, weekends, and public holidays.

Our Residential Care and Transition Services team have a number of positions available throughout North Brisbane (Permanent Part-time & Casual) for Residential Care Workers to join Mercy Community Team. These roles will form part of an exciting new program and team launching in new regions, with the locations being Ningi, Upper Kedron and Kallangur.

What we offer

We understand that finding the right organisation and the right team is just as important as finding the right role. As a valued employee of the Mercy family, you will enjoy:

• Increased take home pay with our salary sacrificing benefits – up to $15,900 per annum and
• Up to $2,650 of your pre-tax income to pay for entertainment (meals, holiday accommodation etc).
• Employee Assistance Program.
• A growing organisation with a strong reputation in the industry.
• A supportive team with many career pathways for your long-term career development with us.
• Continued professional development opportunities, regular supervision and training including Therapeutic Crisis Intervention Training (TCI), Sanctuary, Model of Practice, Shadow Shifts, etc.

This position offers a competitive Permanent Part-time rate of $36.00 to $38.60 per hour or a Casual rate of pay between $45.00 to $48.25 per hour (dependent on qualifications and experience). You can also increase your take-home pay by salary sacrificing and other benefits available.

About You

• Previous experience working with children/young people affected by trauma and disrupted attachment will be an advantage.
• To be eligible to apply for this role, as a minimum you must be willing to enrol in, hold or be enrolled in and working towards a relevant Certificate IV qualification that meets the Minimum Qualification Standard for Residential Care Staff in Queensland. For a full list of recognised qualifications, visit: https://peakcare.org.au/hopehealing/min-quals-res-care/
• You are resilient, mature, patient and confident working with challenging behaviours.
• Demonstrated interpersonal skills and the ability to produce clear, accurate and concise written case notes and reports, meeting pre-set timeframes and intermediate level computer skills.
• You must be prepared to obtain a First Aid and CPR Certificate
• Available for shift work, including sleepovers, and work weekends and Public Holidays.
• The ability to maintain extreme confidentiality is essential when providing service to clients and external stakeholders from culturally diverse backgrounds.
• You will hold a current Queensland Provisional Green or above Driver’s License
• You must hold a positive notice in the Working with Children Check (Blue Card), a NDIS Workers Screening Card and be able to obtain a positive Police Check and any other legislatively required personal history screening as required. Mercy will process and pay for checks required. 

About Us

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment. We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do.

Mercy Community is delivering the Innovate Reconciliation Action Plan to boost our commitment to First Nations deliverables and actions. We are committed to actively and positively contribute to the quality of life and wellbeing of the people we support and to embrace our community diversity in all its forms.  We encourage you to visit our website to find out more about Mercy Community.

How to Apply

Hit "Apply Now"! Applications must be completed online and include an updated resume and a response to the Key Selection Criteria above in your cover letter (maximum 2 pages).

Mercy is committed to Safeguarding - taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.